Tiscali UK tops complaints

For the forth year running the ISP Tiscali UK have come top for complaints list compiled by ISPreview.co.uk, although they did state that the company were showing signs of improvement with over four hundred complaints with the companies worst feature being customer support, or in their case lack of customer support it would seem. Although there are other problems that Tiscali customers are feeling a little on edge about, such as connection problems, cancellation problems, incorrect billing and the company sending in debt connection agencies.

It is not all bad news for Tiscali, for Virgin Media are moving up league table, especially after the remote update failure the other week, so maybe Tiscali could find themselves knocked off the top by default.

But despite all of that, in a similar survey it was found that 46% of people asked were actually happy with their ISP and thought that they were great value for money.