Blackspot customers pay more for broadband

A broadband blackspot is an area where an internet service provider (ISP) does not have any of its own equipment installed at the local exchanges.

This means that they have to buy wholesale broadband from BT, which is going to cost more than if they had their own broadband installed locally.

At the moment, customers who live in these areas can find themselves having to pay anything up £15 per month more than other users do who are with the same company.

However, according to an Ofcom review, these charges could rise even further for the millions of customers who have been caught in the broadband blackspot.

Currently there are twelve million customers of Tiscali who are in the company’s blackspot and they are charged around £8 per month for the privilege.

The same applies to AOL who have around ten million customers in the same situation, but they are charged £10.

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