Sky demanded cash for free set top boxes

There has been £630 million put aside by the BBC which is to be used to help those viewers who are over seventy five and the disabled to get a set top box for a one off fee of £40, while those viewers on benefits can receive the equipment for free under the scheme.

In order to help everyone have a smooth switchover, a tender was put out for a service to install the equipment, and BSkyB won the tender, everything was running smoothly until up to sixty customers began to receive letters demanding money for the installation.

Sky say that the letter demanding payment of £250 was sent out by mistake as this is the cost of the installation of a Sky+ system and was just an administrative error, which should not have happen.

This situation has now been resolved, although there are many eyes watching this as when Sky won the tender there were fears that Sky would just use this as a way to push Sky+ onto people.

Story link: Sky demanded cash for free set top boxes