Online shopping not a hit with all consumers

Even though the figures show that online sales are increasing, it seems that many people are still very cautious when it comes to shopping online, according to a survey carried out by the Office of Fair Trading (OfT).

In the survey, it was found that seven out of ten internet users have concerns over safety issues and a third of those who part in the survey would actually refuse to buy anything online because of a lack of trust.

Although it has to be said that according to the IMRG retail organisation, since 2006 there has been a rise of forty five per cent in the amount of money spent online.

It was also found that forty per cent of those who took part in the survey had little knowledge of their consumer rights when it came to online purchases.

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