Government issues Twitter guidelines

A new paper has been produced by the government and issued to its departments.

This is nothing to do with how the departments are run, or changes in budgets – the paper is a guideline on how to use Twitter.

The twenty page document, produced by the head of corporate digital channels at the Department for Business, Innovation and Skills (BIS), encourages government departments to use Twitter as a communication tool.

In the UK, there has been a surge in Twitter use by government departments, MPs, businesses and other organisations.

Twitter has been found to be a great way of building up relationships with related audiences, for example MPs can make on the spot comments to their constituents.

However Twitter has often been hacked, so security and keeping on top of what is going on is essential.