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October 20, 2009

VoIP market grows despite recession

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by Jan Harris

According to Research and Markets’ latest report the VoIP market has continued to grow in 2009, despite the difficult economic climate.

The report suggests that improvements in technology have helped VoIP continue to thrive, although security and reliability still cause concern.

One of the main benefits of the technology is reported to be the savings on cost offered by VoIP compared with traditional calls.

This view is echoed in a report from Frost and Sullivan which looked at the attitude of companies to VoIP and other new technologies.

The study found that 92 per cent, of IT managers believed that VoIP surpassed traditional phone systems for business use.

The research found that companies were investing in IP networks, in order to take advantage of features such as Cisco TelePresence and other collaboration technologies.

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