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Microsoft’s newest Operating System – Windows 7 – might not be as perfect as everyone thinks it is, specially with iPhone owners. Reports have been coming in that users are having trouble syncing their iPhones with a PC based on the Intel P55 chipset and running Windows 7. For the past few weeks since the release of the much anticipated OS, complaints have been coming in clogging a thread on Apple’s discussion board. The posts report that – in most cases – iTunes 9 for Windows will recognize the iPhone, but when a sync is attempted, users are greeted with a cryptic "error 0xE8000065" – an iPhone-connection failure notification.
Well, based on the reports, it’s not entirely Microsoft’s fault. The common denominator among the complaints is the use of Intel’s new P55 Express chipset. The motherboards reported include P55-based units from Micro-Star International (MSI), Gigabyte, and Asustek. Users have experienced identical problems when using the motherboard’s USB ports or a powered USB hub, though some have had success using a PCI-based USB card – which, of course, bypasses the P55′s on-board USB controller.
Various hacks, fixes, and workarounds have been proposed on the site, including deletion of the iPodDevices.xml file from C:\Users username\AppData\Local\Apple Computer\iTunes, by disabling Bonjour, or by digging into the BIOS to turn on C-state capability.
Apple is scheduled to ship versions of its new 27-inch iMacs with Intel Core i5 or Core i7 processors during November. Although Apple doesn’t reveal their chipset choices, it stands to reason that the new iMacs will be P55-based.
As of the moment, Microsoft is still investigating the current situation. Surprisingly though, Apple has remained silent on this issue. Both companies should work hand-in-hand to come up with a quick patch or fix in order to bring this problem to an end.
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