Mr and Mrs Walker, who run a bed and breakfast in a village in Cumbria, fancied getting broadband instead of their ever more sluggish dial-up modem.
But when they contacted BT regarding moving up to broadband – a 0.5Mbps connection that a number of other villagers already have – they were told it would cost them £37,000.
The reason being that BT said there was no more capacity for any further broadband lines, and they would need to install new equipment to get the couple up and running.
While BT offered to pay £8,000 towards the total cost of £45,000 for the work, that would leave the couple in question with a £37,000 bill.
A little steep for anyone’s tastes, especially for a 512K connection.
According to a report in the Telegraph, Mr Walker accused BT of abusing its network monopoly, because they had switched phone supplier, and they weren’t going to use BT for broadband.
Mr Walker said: “They seem to be wanting us to pay for equipment which will upgrade the whole village, and that’s what makes it more galling.”

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HAHAHAHA I would have laughed in their face if they said that to me! What a joke!
BT should of just said sorry we can’t offer you a BT Broadband line….
£37000 start up fee!! I thought £29.99 was a bit steep.
These days I find it hard to find an ISP that doesn’t lay down their rules on What you get, How you pay, and how much you pay, BT, TalkTalk and Virgin have tied up the competition by buying other companies out. The monopolies commission should keep an eye to avoid further reduction in competition.
we were also contacted by bt for a sum of £13,000.00 for broadband when we first moved to wales in 97.
Now they are asking for £1,540.00,mmm a little cheaper !
there are four of us waiting and applied for it which would be on the same cable line from the exchange.
ludicrous