CTI brings next gen VoIP call recording solutions to UC Expo

CTI Group, a global leader in the provision of hosted or premise-based call management and VoIP call recording solutions, will be demonstrating its latest unified communications technologies, including Proteus and the Cisco IVT certified SmartRecord, at UC Expo (10-11 March 2010, Olympia, London).

Visitors to Stand 700 will be able to view live demonstrations of CTI Group’s market leading solutions as well as learning how to proactively monitor VoIP networks for any potential quality issues; implement one-stop alerts on VoIP networks; implement network wide centralised reporting and cost management; centralise distributed voice recording solutions; ensure bandwidth utilisation; and maximise employee productivity.

Andy Wilson, Vice President of Sales and Marketing International, commented: “Unified communications has created an unprecedented and cost-effective opportunity for organisations to improve their customer relations through faster interaction and service delivery.

“Through the centralisation of information that flows through a business onto a single platform, faster and more informed business decisions can be made.

“As a result, UC will help businesses to improve efficiency, productivity and customer service.

“By utilising our years of experience within the UC arena, CTI Group can offer organisations of any size state-of-the-art, scalable, enterprise-level solutions without sacrificing any of the technological advances made within the call management and call recording industries.

“Our knowledge and products can help a business implement an effective UC system that will benefit its communication needs for years to come.”

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