A number of Orange customers have been experiencing serious problems with their mobile broadband connections this week.
Some users experienced major surfing slow-downs and in some cases, a complete failure of the service. Orange admitted there was a problem and apologised yesterday, although it seems the company has now managed to resolve the issue.
Just over an hour ago, Orange tweeted: “Further to some data access problems witnessed on our network yesterday, we can confirm that normal service has been fully restored”.
Orange said that the outage was caused by an “unusual” software issue, which was unfortunately combined with a separate hardware failure, with both occuring simultaneously.
The company said it will continue to monitor network performance closely.