Windows Phone 8 users suffering random reboots

Glitch has hit some HTC 8X and Lumia 920 users, apparently
Darren Allan

November 19, 2012

Some owners of new Windows Phone 8 handsets from Nokia and HTC are experiencing frustrating issues with their phones randomly rebooting.

This problem was highlighted by the Register, which notes that those affected are being hit by a random reboot several times a day – which would be pretty annoying if you’re in the middle of doing something.

When Microsoft was showing off Windows Phone 8 at pre-release events, journalists weren’t allowed to play with handsets outside of being shown a few pre-determined screens of content by the MS PR folk.

This led to speculation that the OS might still be being finished at the time, and the reboot issue is perhaps a result of rushing Windows Phone 8 out of the door somewhat.

Still, this isn’t a problem that’s affecting all WP8 users, but some, mostly with the HTC 8X phone according to the Reg, although some Nokia Lumia 920 owners have also reported the flaw.

It should hopefully be something Microsoft can patch pretty quickly, as the last thing it needs is for Windows Phone 8 to look remotely ropy. Adoption of Microsoft’s mobile platform has been sluggish over the past couple of years since launch, and reports of questionable reliability with the new WP8 OS won’t help.

One user wrote on the Microsoft support forum: “Same here. It was fine for the first week, but is now rebooting several times a day. Every time so far (that I’ve noticed) has been when it’s been sitting on my desk doing nothing.”

It does appear that the reboot is happening in times of inaction, so at least the chances of having the phone scupper something you’re doing with a reboot seem minimal.


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