Returning a hacked box? - Page 5 - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

TheCoder · 08-09-10, 01:24 AM

Oh dear !

Usually first thing guy does when he comes to collect is write the box serial No and card serial No in his pickup book. When Vm examine this the details obviously arent going to match either the original details or the box/card pairing details. Even "killing" the box isn't going to get you out of that mess !

oldV · 08-09-10, 01:45 AM

When the account gets cancelled, they will just send a box to post it back. No engineer.

PerryCox · 08-09-10, 08:43 AM

They sent someone out to collect mine, I don't know if it's different in other areas.

They even took my (virgin supplied) router, which I'm certain I was told was mine to keep, but I wasn't about to argue. That had been reflashed, because the VM firmware on it seemed pants. But then, reflashing a router wouldn't enable me to get free services so I don't suppose they'd care too much if I had.

River-Rat · 12-09-10, 03:49 PM

Quote:

Originally Posted by G77

£250 for a non returned stb

confirms as i now do collections of old boxes for the secuirty team. But more likely to be £50

River-Rat · 12-09-10, 03:50 PM

Quote:

Originally Posted by PerryCox

They sent someone out to collect mine, I don't know if it's different in other areas.

They even took my (virgin supplied) router, which I'm certain I was told was mine to keep, but I wasn't about to argue. That had been reflashed, because the VM firmware on it seemed pants. But then, reflashing a router wouldn't enable me to get free services so I don't suppose they'd care too much if I had.

read your TOS

you rent all the equipment, nothing is yours apart from batterys in a remote

tiger56 · 12-09-10, 06:44 PM

Quote:

Originally Posted by River-Rat

read your TOS

you rent all the equipment, nothing is yours apart from batterys in a remote

well i signed a sheet saying that i had got it and it now belonged to me!

TheCoder · 12-09-10, 08:15 PM

Quote:

Originally Posted by tiger56

well i signed a sheet saying that i had got it and it now belonged to me!

What belongs to you ?

If its the stb then its unlikely, VM never relinquish ownership of those !

Modems, they may allow you to keep either to use if you re-subscribe or to dispose of. They never give you the right to modify them in any way.

Routers etc, they may allow you to keep. It depends on how long you've actually had it and what model it is.

jack08 · 12-09-10, 08:38 PM

just use ya head get letter thru door saying going pick box up just ring them up say you just moved in got this letter thru door just asked me is any virgin box there said no then said ok we cancel coming to yours
cancel contract after few weeks or months they send you letter to pick box up virgin dont pick boxes up no more some company do it just ring them say just moved in simples

tiger56 · 13-09-10, 10:00 AM

Quote:

Originally Posted by TheCoder

What belongs to you ?

If its the stb then its unlikely, VM never relinquish ownership of those !

Modems, they may allow you to keep either to use if you re-subscribe or to dispose of. They never give you the right to modify them in any way.

Routers etc, they may allow you to keep. It depends on how long you've actually had it and what model it is.

not an stb bud,one of those d-link dir-615

08-09-10, 01:24 AM	#41 (permalink)
TheCoder Underground Crew Member Join Date: May 2009 Location: Undrground Posts: 2,149 Thanks: 15 Thanked 1,691 Times in 933 Posts	Re: Returning a hacked box? Oh dear ! Usually first thing guy does when he comes to collect is write the box serial No and card serial No in his pickup book. When Vm examine this the details obviously arent going to match either the original details or the box/card pairing details. Even "killing" the box isn't going to get you out of that mess !

08-09-10, 01:45 AM	#42 (permalink)
oldV Junior Member Join Date: Sep 2010 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Returning a hacked box? When the account gets cancelled, they will just send a box to post it back. No engineer.

08-09-10, 08:43 AM	#43 (permalink)
PerryCox 28:2e:29:28:2e:29 Join Date: Mar 2009 Posts: 502 Thanks: 111 Thanked 202 Times in 139 Posts	Re: Returning a hacked box? They sent someone out to collect mine, I don't know if it's different in other areas. They even took my (virgin supplied) router, which I'm certain I was told was mine to keep, but I wasn't about to argue. That had been reflashed, because the VM firmware on it seemed pants. But then, reflashing a router wouldn't enable me to get free services so I don't suppose they'd care too much if I had.

12-09-10, 08:38 PM	#48 (permalink)
jack08 Stokey Join Date: May 2008 Posts: 671 Thanks: 49 Thanked 112 Times in 96 Posts	Re: Returning a hacked box? just use ya head get letter thru door saying going pick box up just ring them up say you just moved in got this letter thru door just asked me is any virgin box there said no then said ok we cancel coming to yours cancel contract after few weeks or months they send you letter to pick box up virgin dont pick boxes up no more some company do it just ring them say just moved in simples __________________ 1.2M Channel Master, C120 Invacom 0.3 LNB & Cm Feedhorn, with Tm.Vbox &Technomate 5402HD

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