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Old 29-09-10, 05:22 PM   #1 (permalink)
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Default starview 7 not connected

Hi folks, i have set my starview 7 up with no problems whatsoever but have given it to my dad. When i have took it to his house it will not connect to the internet and just comes up not connected all the time.

I have tried reflashing but still no joy.

Any ideas guys. I would greatly appreciate it.
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Old 29-09-10, 05:46 PM   #2 (permalink)
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Default Re: starview 7 not connected

I'm not a Starviewer myself, but just a thought, has your father ever had a cable service to his house, or hasn't he been connected in the green box down the road?
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Old 29-09-10, 05:58 PM   #3 (permalink)
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Default Re: starview 7 not connected

ye. he pays a subscription for cable and internet.
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Old 29-09-10, 05:58 PM   #4 (permalink)
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Default Re: starview 7 not connected

i was pretty clued up with the eurovoxes ect but this one has me stumped.
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Old 29-09-10, 06:00 PM   #5 (permalink)
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Default Re: starview 7 not connected

is there a firewall in your router or something blocking the signal or port
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Old 29-09-10, 06:20 PM   #6 (permalink)
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Default Re: starview 7 not connected

not that i know of mate. it doesnt work straight through the modem either.
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Old 29-09-10, 06:28 PM   #7 (permalink)
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Default Re: starview 7 not connected

have you tried removing power from modem and box and doing a fresh boot up
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Old 29-09-10, 07:51 PM   #8 (permalink)
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Default Re: starview 7 not connected

ye mate. ive tried all that. gave up after a hour. ill have a fresh look tmrw. ive tried what you said and i have also tried reflash but to no avail. :-(
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Old 01-11-10, 06:10 PM   #9 (permalink)
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Default Re: starview 7 not connected

I am still baffled by this. I have given it another go. It works at my house on my modem but on the netgear all in one modem at my dads it doesnt work. I can get internet no problem but starview doesnt work. Please help some one.
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Old 01-11-10, 06:25 PM   #10 (permalink)
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Default Re: starview 7 not connected

Hi Mark, When you say the STB is not connecting to internet can you see it on your network?

Are you connecting the STB via a home plug? or are you straight into the modem ?

Ebe
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