Modem quickly reboots after 13mins - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

harveybham · 01-10-10, 05:44 PM

Hi Guys iv got a sb4200i which keeps rebooting. I loose my connection on my ps3 and laptop. It always looses connection every 13-15mins.

here is my log:

1010011630537-InformationI503.0Cable Modem is OPERATIONAL 1010011630537-InformationF502.1Bridge Forwarding Enabled. 1010011630537-InformationF502.3Bridge Learning Enabled. 1010011630537-InformationB0.0Baseline Privacy 1010011630537-InformationI500.0Registration Completed 1010011630537-InformationI0.0REG-RSP Registration Response 1010011630537-InformationI0.0REG-REQ Registration Request 1010011630537-InformationD509.0Retrieved TFTP Config File SUCCESS 1010011630537-InformationD507.0Retrieved Time....... SUCCESS ************7-InformationD511.0Retrieved DHCP .......... SUCCESS************5-WarningD520.2DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1************7-InformationD0.0DHCP CM Net Configuration download and Time of Day************7-InformationT500.0Acquired Upstream .......... SUCCESS************8-DebugT503.1Acquire US with status OK, powerLevel 49, tempSid 1108************8-DebugT505.0Acquired Upstream with status OK************7-InformationT501.0Acquired Downstream (330750000 Hz)........ SUCCESS************8-DebugT509.0Acquired DS with status OK, DS Freq 330750000, US Id 2************7-InformationI510.0*** BOOTING *** SB4200-0.4.4.5-SCM01-NOSH-2.021010011630277-InformationH501.1HFC: Shutting Upstream Down 1010011630272-AlertT507.0Received Async Error Range Failed 1010011623307-InformationI503.0Cable Modem is OPERATIONAL

i Know that the problem is "Received Async Error Range Failed " but how do i fix it?

my signal levels which i think are causing the problem are as follows:

DOWNSTREAM

Downstream ValueFrequency330750000 Hz Locked
Signal to Noise Ratio36
dBQAM256
Network Access Control ObjectON
Power Level-8 dBmV

UPSTREAM
Upstream ValueChannel ID2Frequency25800000 Hz
RangedRanging Service ID1108
Symbol Rate2.560 Msym/s
Power Level49 dBmV

Any help would be great

thanks

trudwg02 · 11-10-10, 10:50 PM

I am having the same problem since last week..... I have tried everything but still no luck...My neighbour has a cloned modem but he is having no problems.....

weebz · 11-10-10, 11:12 PM

throw ur 4200 in the bin there way old lol get a moto or a 256

trudwg02 · 12-10-10, 01:48 AM

I am using a ambit 256.. My modem goes down then comes back on... it does not even reboot

01-10-10, 05:44 PM	#1 (permalink)
harveybham Junior Member Join Date: Oct 2010 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Modem quickly reboots after 13mins Hi Guys iv got a sb4200i which keeps rebooting. I loose my connection on my ps3 and laptop. It always looses connection every 13-15mins. here is my log: 1010011630537-InformationI503.0Cable Modem is OPERATIONAL 1010011630537-InformationF502.1Bridge Forwarding Enabled. 1010011630537-InformationF502.3Bridge Learning Enabled. 1010011630537-InformationB0.0Baseline Privacy 1010011630537-InformationI500.0Registration Completed 1010011630537-InformationI0.0REG-RSP Registration Response 1010011630537-InformationI0.0REG-REQ Registration Request 1010011630537-InformationD509.0Retrieved TFTP Config File SUCCESS 1010011630537-InformationD507.0Retrieved Time....... SUCCESS **********7-InformationD511.0Retrieved DHCP .......... SUCCESS********5-WarningD520.2DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1********7-InformationD0.0DHCP CM Net Configuration download and Time of Day********7-InformationT500.0Acquired Upstream .......... SUCCESS********8-DebugT503.1Acquire US with status OK, powerLevel 49, tempSid 1108********8-DebugT505.0Acquired Upstream with status OK********7-InformationT501.0Acquired Downstream (330750000 Hz)........ SUCCESS********8-DebugT509.0Acquired DS with status OK, DS Freq 330750000, US Id 2********7-InformationI510.0* BOOTING *** SB4200-0.4.4.5-SCM01-NOSH-2.021010011630277-InformationH501.1HFC: Shutting Upstream Down 1010011630272-AlertT507.0Received Async Error Range Failed 1010011623307-InformationI503.0Cable Modem is OPERATIONAL i Know that the problem is "Received Async Error Range Failed " but how do i fix it? my signal levels which i think are causing the problem are as follows: DOWNSTREAM Downstream ValueFrequency330750000 Hz Locked Signal to Noise Ratio36 dBQAM256 Network Access Control ObjectON Power Level-8 dBmV UPSTREAM Upstream ValueChannel ID2Frequency25800000 Hz RangedRanging Service ID1108 Symbol Rate2.560 Msym/s Power Level49 dBmV Any help would be great thanks Last edited by harveybham; 01-10-10 at 05:48 PM.

11-10-10, 10:50 PM	#2 (permalink)
trudwg02 Junior Member Join Date: Dec 2009 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Modem quickly reboots after 13mins I am having the same problem since last week..... I have tried everything but still no luck...My neighbour has a cloned modem but he is having no problems.....

11-10-10, 11:12 PM	#3 (permalink)
weebz Senior Member Join Date: May 2008 Posts: 817 Thanks: 30 Thanked 131 Times in 100 Posts	Re: Modem quickly reboots after 13mins throw ur 4200 in the bin there way old lol get a moto or a 256

12-10-10, 01:48 AM	#4 (permalink)
trudwg02 Junior Member Join Date: Dec 2009 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Modem quickly reboots after 13mins I am using a ambit 256.. My modem goes down then comes back on... it does not even reboot

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