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Old 09-10-10, 08:39 PM   #1 (permalink)
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Default Toshiba blue screen problem

I wonder if you guys can help, i am having blue screen problem......this is the error code i am getting...



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 4a
BCP1: 000000007784FFCA
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800B290C60
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100910-22885-01.dmp
C:\Users\*****\AppData\Local\Temp\WER-47751-0.sysdata.xml

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Last edited by abaaba; 09-10-10 at 08:57 PM.
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Old 09-10-10, 08:49 PM   #2 (permalink)
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Thumbs up Re: Toshiba blue screen problem

Quote:
Originally Posted by abaaba View Post
I wonder if you guys can help, i am having blue screen problem......this is the error code i am getting...



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 4a
BCP1: 000000007784FFCA
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800B290C60
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100910-22885-01.dmp
C:\Users\*****\AppData\Local\Temp\WER-47751-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
you need to explain a bit more in regards to the BSOD mate

also you need to disable the auto restart as well

the error code which your inntially looking for is like this:

STOP: x000xx000 etc etc

once you have that error meesaage a simple google search will give more info in regards to wether its a hardware issue or software issue.

Here's How:
  1. Click on Start and then Control Panel.
    Tip: In a hurry? Type system in the search box after clicking Start. Choose System from the list of results and then skip to Step 4.
  2. Click on the System and Maintenance link.
    Note: If you're viewing the Classic View of Control Panel, you won't see this link. Simply double-click on the System icon and proceed to Step 4.
  3. Click on the System link.
  4. In the task pane on the left, click the Advanced system settings link.
  5. Locate the Startup and Recovery area and click on the Settings button.
  6. In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
  7. Click OK in the Startup and Recovery window.
  8. Click OK in the System Properties window.
  9. You can now close the System window.
  10. From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot. Rebooting manually will be necessary.


I have been hearing reports in regards to Windows 7 having this issue but I personally have not faced this issue since I installed Windows 7 on my machine and this was like 15 months ago.

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Old 09-10-10, 08:50 PM   #3 (permalink)
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Default Re: Toshiba blue screen problem

found this on cnet ,might help you.

Blue Screen - CNET Windows Vista Forums
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Old 09-10-10, 10:57 PM   #4 (permalink)
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Default Re: Toshiba blue screen problem

luckily i had system image i saved couple months ago so i used that to restore it to that point and so far so good.

btw the error code was 0x0000004a
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