ntl modem problem via router - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

totes32 · 07-12-10, 10:07 PM

hi friends

been trying to set up a net gear router for my nephew via an old ntl home broadband modem on vm which he has connected to his pc with no problems at all,when i set up the router and connect to the modem the enet light on the modem goes out.....i've been through the net gear set up and checked all the leads a half a dozen times but to no avail,i've set up a few routers but never came across this problem...any ideas?

thanks in advance.

tiger56 · 08-12-10, 10:29 AM

Quote:

Originally Posted by totes32

hi friends

been trying to set up a net gear router for my nephew via an old ntl home broadband modem on vm which he has connected to his pc with no problems at all,when i set up the router and connect to the modem the enet light on the modem goes out.....i've been through the net gear set up and checked all the leads a half a dozen times but to no avail,i've set up a few routers but never came across this problem...any ideas?

thanks in advance.

have you checked the ethernet lead for breaks and also you may have a cross over cable? just a thought bud

dandnsmith · 08-12-10, 02:21 PM

I hope you're connecting the netgear from one of the ethernet ports, not the WAN port.

totes32 · 09-12-10, 01:19 AM

its says on the set up manual to connect the ethernet port from cable modem to wan port on netgear router with yellow lead,as my nephew lives 10 miles away i'll not get out to tommorrow evening to have a look at this option.
do you think this would be the problem?

also thanks to tiger for the reply

Quote:

Originally Posted by dandnsmith

I hope you're connecting the netgear from one of the ethernet ports, not the WAN port.

BL4K3Y · 09-12-10, 01:33 AM

Most likely, it won't work if it isn't connected to the WAN port. Also, as tiger56 said, try using a ethernet patch cable as opposed to a cross over cable.

dandnsmith · 10-12-10, 10:21 AM

Quote:

its says on the set up manual to connect the ethernet port from cable modem to wan port on netgear router with yellow lead,as my nephew lives 10 miles away i'll not get out to tommorrow evening to have a look at this option.
do you think this would be the problem?

Definitely not to the WAN port, as the signal protocols and usage are for connection to an ADSL line directly.
You've already provided the 'modem' function, so you are just getting the signal to where it can be routed on your local network.

HTH

07-12-10, 10:07 PM	#1 (permalink)
totes32 Member Join Date: Apr 2008 Location: belfast,ireland Posts: 91 Thanks: 29 Thanked 13 Times in 10 Posts	ntl modem problem via router hi friends been trying to set up a net gear router for my nephew via an old ntl home broadband modem on vm which he has connected to his pc with no problems at all,when i set up the router and connect to the modem the enet light on the modem goes out.....i've been through the net gear set up and checked all the leads a half a dozen times but to no avail,i've set up a few routers but never came across this problem...any ideas? thanks in advance.

08-12-10, 02:21 PM	#3 (permalink)
dandnsmith Senior Member Join Date: Mar 2008 Location: Berks, Uk Posts: 166 Thanks: 4 Thanked 26 Times in 25 Posts	Re: ntl modem problem via router I hope you're connecting the netgear from one of the ethernet ports, not the WAN port. __________________ Derek

09-12-10, 01:33 AM	#5 (permalink)
BL4K3Y Senior Member Join Date: Apr 2008 Location: Colne, Lancashire Posts: 7,004 Thanks: 247 Thanked 1,319 Times in 1,211 Posts	Re: ntl modem problem via router Most likely, it won't work if it isn't connected to the WAN port. Also, as tiger56 said, try using a ethernet patch cable as opposed to a cross over cable.

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