Starview 6 - specific group of channels permanently missing. Transponder?

[YonyY]

I have a group of channels permanently missing on my SV6. They are not even picked up by a scan. The signal is good and they appear on my subbed box.

The include Bravo, Comedy Central, BBC News 24 and I'm sure a few others.

I know how to use the box and have the latest firmware, I've tried factory resets, scanning without splitters etc - all the usual remedies.

From picking up on other posts I understand I may be missing a transponder. I don't know what this means though, or how I might get it back.

Any help appreciated. Thanks.

[boomer39]

Originally Posted by YonyY

I have a group of channels permanently missing on my SV6. They are not even picked up by a scan. The signal is good and they appear on my subbed box.

The include Bravo, Comedy Central, BBC News 24 and I'm sure a few others.

I know how to use the box and have the latest firmware, I've tried factory resets, scanning without splitters etc - all the usual remedies.

From picking up on other posts I understand I may be missing a transponder. I don't know what this means though, or how I might get it back.

Any help appreciated. Thanks.

bravo and a couple of others have been taken off sly and virmin by the programme providers....

[YonyY]

That's those explained then. I did have Bravo 2 (or whatever it was called) missing for a while though, while Bravo wasn't being picked up. In fact the 'empty' Bravo 2 is still there.

Still have channels like News 24 and Comedy Central missing completely, so obviously have a problem.

[YonyY]

Pleased to be able to say I've sorted this.

[quavis]

Originally Posted by YonyY

Pleased to be able to say I've sorted this.

hi mate,,, how did you get it sorted? it helps other users if solutions are also submitted as well as problems.
ps glad you got it sorted!
regards dave

[YonyY]

Originally Posted by quavis

hi mate,,, how did you get it sorted? it helps other users if solutions are also submitted as well as problems.
ps glad you got it sorted!
regards dave

I was able to pick up the missing channels on an alternative symbol rate to my usual (my usual being 6952).
When I went back to my usual and scanned again, although the signal for the channels was missing the frequency was there.
I then scanned the frequency manually at the maximum QAM rate and the channel was there when I exited.

Glad I got it sorted as I thought the tuner was knackered and it was heading for the bin.