Starview 7 Help - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

MarkB · 08-01-11, 06:42 PM

Hi guys

I'm trying to get a friend's box up & running. I took my Starview HD combo down to his and it worked fine, however when we plugged his in it said channels scrambled. I looked at the IP Setup and it was all zeros, however when I plug his box into my setup, it works fine and without problem, plus the IP setup info was all prepopulated.

I thought that maybe changing the IP info at his place manually may help things but I am unable to determine his '2nd DNS' or 'User DNS' using ipconfig /all. This info is also populated when his box is plugged into my setup, so I'm assuming its important to get it working down at his place.

Can someone point me in the direction as I'm still very new to this sorta thing

Thanks

kerrywez · 09-01-11, 03:07 AM

Swap boxes that would get you both some viewing, they must be worth the same money.

Regards Wez

quavis · 09-01-11, 11:58 AM

it is the obvious answer lol !!

MarkB · 09-01-11, 02:11 PM

I think he'd rather try and get this starview 7 box working first (which it obviously does, just not at his house) than just go buy a new HD combo. Which I hear are discontinued now anyway? And its not same viewing - I get HD channels, he doesnt.

But thanks for answers pertinent to the question guys

quavis · 09-01-11, 02:21 PM

could be the router causing the prob, not assiging an ip address to the box.

reboot everything and try it again then see if that helps.

cant think of a reason why the other box works fine and that one doesnt!

MarkB · 09-01-11, 03:42 PM

rebooting as in just removing then replacing power lead? already been done

quavis · 09-01-11, 04:01 PM

yeah not just the box but the rouetr and modem,,, everyhting that is plugged into network basically to refresh everything, if the box has a conflicting ip addy on the network then it wont be assigned a new ip. also check if dhcp is on and running on the router so it auto assigns an ipp addy.
what happens if you set up an ip on the box manually?

regards dave

MarkB · 09-01-11, 04:30 PM

havent got that far yet - as indicated in first post, I'm trying to obtain 2nd DNS and User DNS info before proceeding

lincsat · 09-01-11, 05:33 PM

That sounds like his box is not connecting to his Ethernet cable properly. It sounds like his cable works in your box and his box works on your cable, suggesting that his box only has a problem with his cable.

I would try a different Ethernet cable in a different port on the router and check the plugs are firmly inserted at both ends.

You can use Google's DNS if you want - 8.8.8.8

MarkB · 09-01-11, 08:07 PM

this is the strange thing - I used his ethernet cable to plug his box into my router and it worked fine. and my box worked fine using his ethernet at his place. baffling. but entering the details manually seems to be the next step.

08-01-11, 06:42 PM	#1 (permalink)
MarkB Member Join Date: Oct 2007 Posts: 73 Thanks: 2 Thanked 2 Times in 2 Posts	Starview 7 Help Hi guys I'm trying to get a friend's box up & running. I took my Starview HD combo down to his and it worked fine, however when we plugged his in it said channels scrambled. I looked at the IP Setup and it was all zeros, however when I plug his box into my setup, it works fine and without problem, plus the IP setup info was all prepopulated. I thought that maybe changing the IP info at his place manually may help things but I am unable to determine his '2nd DNS' or 'User DNS' using ipconfig /all. This info is also populated when his box is plugged into my setup, so I'm assuming its important to get it working down at his place. Can someone point me in the direction as I'm still very new to this sorta thing Thanks

09-01-11, 03:07 AM	#2 (permalink)
kerrywez Grumpy Old Sat Man Join Date: Sep 2007 Location: Co. Kerry, Ireland Posts: 2,471 Thanks: 2,973 Thanked 639 Times in 505 Posts	Re: Starview 7 Help Swap boxes that would get you both some viewing, they must be worth the same money. Regards Wez __________________ Dreambox 7025, 250HDD, Dreambox 500s, 110 X 90Cm Hirschmann on Clarketech rotor, 1.2 Mtr. Channel Master. AZBox HD Running on E2. TM6900 super combo.

09-01-11, 11:58 AM	#3 (permalink)
quavis monumental excorsist Join Date: Jun 2008 Posts: 1,026 Thanks: 54 Thanked 364 Times in 260 Posts	Re: Starview 7 Help it is the obvious answer lol !! __________________ DID YOU FIND MY POST USEFULL???

09-01-11, 02:11 PM	#4 (permalink)
MarkB Member Join Date: Oct 2007 Posts: 73 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Starview 7 Help I think he'd rather try and get this starview 7 box working first (which it obviously does, just not at his house) than just go buy a new HD combo. Which I hear are discontinued now anyway? And its not same viewing - I get HD channels, he doesnt. But thanks for answers pertinent to the question guys

09-01-11, 02:21 PM	#5 (permalink)
quavis monumental excorsist Join Date: Jun 2008 Posts: 1,026 Thanks: 54 Thanked 364 Times in 260 Posts	Re: Starview 7 Help could be the router causing the prob, not assiging an ip address to the box. reboot everything and try it again then see if that helps. cant think of a reason why the other box works fine and that one doesnt! __________________ DID YOU FIND MY POST USEFULL???

09-01-11, 03:42 PM	#6 (permalink)
MarkB Member Join Date: Oct 2007 Posts: 73 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Starview 7 Help rebooting as in just removing then replacing power lead? already been done

09-01-11, 04:01 PM	#7 (permalink)
quavis monumental excorsist Join Date: Jun 2008 Posts: 1,026 Thanks: 54 Thanked 364 Times in 260 Posts	Re: Starview 7 Help yeah not just the box but the rouetr and modem,,, everyhting that is plugged into network basically to refresh everything, if the box has a conflicting ip addy on the network then it wont be assigned a new ip. also check if dhcp is on and running on the router so it auto assigns an ipp addy. what happens if you set up an ip on the box manually? regards dave __________________ DID YOU FIND MY POST USEFULL???

09-01-11, 04:30 PM	#8 (permalink)
MarkB Member Join Date: Oct 2007 Posts: 73 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Starview 7 Help havent got that far yet - as indicated in first post, I'm trying to obtain 2nd DNS and User DNS info before proceeding

09-01-11, 05:33 PM	#9 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 6,002 Thanks: 8 Thanked 2,580 Times in 667 Posts	Re: Starview 7 Help That sounds like his box is not connecting to his Ethernet cable properly. It sounds like his cable works in your box and his box works on your cable, suggesting that his box only has a problem with his cable. I would try a different Ethernet cable in a different port on the router and check the plugs are firmly inserted at both ends. You can use Google's DNS if you want - 8.8.8.8 __________________ Blade7000 & DM800Pro/SE in Stock, Linux Sat boxes from £52.25, SkyboxF3 under £60. Kryptview £123.50 & SV6 under £72 with Members Discount - Lincsat's Nick-Nacks (Shop) Drivers Protest Union

09-01-11, 08:07 PM	#10 (permalink)
MarkB Member Join Date: Oct 2007 Posts: 73 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Starview 7 Help this is the strange thing - I used his ethernet cable to plug his box into my router and it worked fine. and my box worked fine using his ethernet at his place. baffling. but entering the details manually seems to be the next step.

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