Quick question lost channels

[Macabre]

Sorry for asking this , had a good dig and cannot find answer . Also for some reason cannot get into stickies ?


Right here goes :

Got a STARVIEW COMBO off a mate yesterday to sell.

Normally only deal with a780 and ok with them if they go down .

Tried it yesterday and all worked fine , so went to bed.
When i got up this morning and all pay channels are scrambled , so like a fool i did a factory reset ( i know server down and should have waited ) and lost all channels .


Now the problem is when re scanning i am not picking the channels up ( know the feed is ok and internet leads because a 780 working fine )


Can someone point me in right direction to where i am going wrong please .

P.S Have the firmware on a usb stick if needed .



Many thanks for helping ...............Mark

[stoneyja]

try reflashing but switch box off when you insert usb stick

[Macabre]

Originally Posted by stoneyja

try reflashing but switch box off when you insert usb stick

So turn box off , put stick in and then sw install and update option .


Then search for channels ?

[Macabre]

Originally Posted by Macabre

So turn box off , put stick in and then sw install and update option .


Then search for channels ?

No one to give me a push ............?

Thank you

[digitalman]

Mac found this online - i dont have one of these boxes, but hope it helps.

From the main menu goto Utility and then press the right arrow button and select usb from the right hand side,
you will see the GrooveRider_HD_Combo_F3.50_1118.uad file press ok on it and make sure to select SW+ALL DATA UPDATE..
Now the machine will update and restart.
Ok now do the same with HD300E_Boot_V0021.UBT this time just select SW update
(Don't pull your memory stick out until the machine has fully started up)
Now when rebooted fully again this time switch off at back & turn back on run factory reset you now need to scan your channels,
so go to installation press the right arrow button again and go down to AUTO CABLE SEARCH all you need to change here is the symbol rate.
The symbol rate determines your area for example ntl is 6887, and 6952 are for telewest and EXc&w.
When you have selected your area go to start scan.

[Macabre]

Originally Posted by digitalman

Mac found this online - i dont have one of these boxes, but hope it helps.

From the main menu goto Utility and then press the right arrow button and select usb from the right hand side,
you will see the GrooveRider_HD_Combo_F3.50_1118.uad file press ok on it and make sure to select SW+ALL DATA UPDATE..
Now the machine will update and restart.
Ok now do the same with HD300E_Boot_V0021.UBT this time just select SW update
(Don't pull your memory stick out until the machine has fully started up)
Now when rebooted fully again this time switch off at back & turn back on run factory reset you now need to scan your channels,
so go to installation press the right arrow button again and go down to AUTO CABLE SEARCH all you need to change here is the symbol rate.
The symbol rate determines your area for example ntl is 6887, and 6952 are for telewest and EXc&w.
When you have selected your area go to start scan.

Thank you mate


Where i was going wrong was trying to do the re scan off a link on here ...............it was the old version and no longer works .


Sorted now