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Old 28-01-11, 04:18 PM   #1 (permalink)
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Default starview problem

just got a box today off a mate when i got it home and set it up its got very bad glitching on almost every channel i noticed the firlware into it was 1.03 would i be better updating it also is their a tut to make sure i have done everything right as i dont have a modem it runs through my S.T.B also the box has come from manchester to blackburn do i need to change the net id
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Old 29-01-11, 07:24 AM   #2 (permalink)
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Default Re: starview problem

got most channes on except music channes very distorted {signal 95%/quality 80%}anybody any ideas
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Old 29-01-11, 11:16 AM   #3 (permalink)
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Default Re: starview problem

sounds like a connection problem, have you had any other boxes in use there before?
is prob say theres an extra splitter killing the signal somewhere,(either inside or outside ).. have a check at all the connections and cables for dirt or breaks etc.

let us know how you get on.

regards dave
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Old 29-01-11, 03:32 PM   #4 (permalink)
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Default Re: starview problem

Quote:
Originally Posted by lee11168 View Post
just got a box today off a mate when i got it home and set it up its got very bad glitching on almost every channel i noticed the firlware into it was 1.03 would i be better updating it also is their a tut to make sure i have done everything right as i dont have a modem it runs through my S.T.B also the box has come from manchester to blackburn do i need to change the net id
Old software use the newer one 1.04, there is no net id on starview boxes also your signal could be too high, try an attenuator on it.
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Old 30-01-11, 04:06 AM   #5 (permalink)
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Default Re: starview problem

sorry for being thick but whats an attenuator
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Old 30-01-11, 06:20 PM   #6 (permalink)
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Default Re: starview problem

[QUOTE=lee11168;574349]sorry for being thick but whats an attenuator

On some ppls boxes the signal is to high and when it is to high you fit a attenuator to you cable lead which lowers the signal and makes the box work.
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Old 31-01-11, 06:16 PM   #7 (permalink)
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Default Re: starview problem

This happened to mine not to long ago, done everything I could think of..... Eventually found problem was a faulty f-plug, so change that and see what it does.........
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Old 31-01-11, 06:28 PM   #8 (permalink)
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Default Re: starview problem

I don't know how well the Internet through a STB works, I would have thought it's much better to get a SACM (Stand Alone Cable Modem). You could tell VM that you want a wireless Router & modem and see if they will send you one, you may have to upgrade your net speed, but probably worth it.
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Old 01-02-11, 11:41 PM   #9 (permalink)
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Default Re: starview problem

dont understand how this works but just tried internet speed test and the result says {2.07mbs} is that good or bad
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Old 02-02-11, 12:36 AM   #10 (permalink)
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Default Re: starview problem

It's speed rather than volume that's important, you need a fast ping.

I thought that 2Meg broadband was dis-continued - contact VM for a proper modem, tell them you want the 10 Meg.
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