Can anybody help please? - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

billyboy11 · 16-03-11, 01:05 PM

Hi guys,

I bought a krptview for my mate (I have one works great). So I flashed it in mine and checked it out on my TV - the box works great.

So I go to my mates house, connect it hard to his router and use a splitter (one to the box - one to the router).. Now for the life of me I can only get FTA channels, all the premium are scrambled or no video. He's in the same area as me (Liverpool). I've tried doing a factory reset and switched of the router, but still not getting anywhere! Is there something I am doing wrong?! Frustrated.com

jack08 · 16-03-11, 01:06 PM

Quote:

Originally Posted by billyboy11

Hi guys,

I bought a krptview for my mate (I have one works great). So I flashed it in mine and checked it out on my TV - the box works great.

So I go to my mates house, connect it hard to his router and use a splitter (one to the box - one to the router).. Now for the life of me I can only get FTA channels, all the premium are scrambled or no video. He's in the same area as me (Liverpool). I've tried doing a factory reset and switched of the router, but still not getting anywhere! Is there something I am doing wrong?! Frustrated.com

try plug it direct in the modem not router could be blocking ports etc

billyboy11 · 16-03-11, 01:13 PM

Thanks for reply! Its a new modem/router.. built in. its all he's got, its plugged direct into it, in the ports. Any more ideas?

gadgetfiend · 16-03-11, 01:27 PM

has your mate just had the modem/router sent out/ installed and is he able to access the internet? if not it may need registering/set up initially before it will work.

Tommymca79 · 16-03-11, 01:44 PM

does he pay a sub too VM for tv & internet if not signal might be too weak

billyboy11 · 16-03-11, 01:48 PM

He pays for VM internet only.. if the signal is too week, could I buy a booster?

gadgetfiend · 16-03-11, 01:50 PM

as above has he used internet yet?

billyboy11 · 16-03-11, 01:59 PM

Yeah he's used the internet... I'm going around there in a min, I'll let you know

billyboy11 · 16-03-11, 03:19 PM

Hi guys,

I've just been around to my mates now and this is what I've found.

When I use the splitter, I cannot connect his computer to the internet, it has a yellow explanation mark near the wireless connection and when it diagoses the problem the computer reads "DNS server not responding". Internet works fine without the splitter. So obviously the reason why I can't get the premium channels is that the box is not recognising the internet (scrambled or no video).

Any more suggestions? Have I got the wrong type of splitter?

Cheers...

gadgetfiend · 16-03-11, 03:22 PM

what type of splitter have you got what is its freq range ?

16-03-11, 01:05 PM	#1 (permalink)
billyboy11 Junior Member Join Date: Nov 2008 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Can anybody help please? Hi guys, I bought a krptview for my mate (I have one works great). So I flashed it in mine and checked it out on my TV - the box works great. So I go to my mates house, connect it hard to his router and use a splitter (one to the box - one to the router).. Now for the life of me I can only get FTA channels, all the premium are scrambled or no video. He's in the same area as me (Liverpool). I've tried doing a factory reset and switched of the router, but still not getting anywhere! Is there something I am doing wrong?! Frustrated.com

16-03-11, 01:13 PM	#3 (permalink)
billyboy11 Junior Member Join Date: Nov 2008 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Can anybody help please? Thanks for reply! Its a new modem/router.. built in. its all he's got, its plugged direct into it, in the ports. Any more ideas?

16-03-11, 01:27 PM	#4 (permalink)
gadgetfiend Single-Malt-Swigger Join Date: Jan 2007 Posts: 1,773 Thanks: 35 Thanked 577 Times in 348 Posts	Re: Can anybody help please? has your mate just had the modem/router sent out/ installed and is he able to access the internet? if not it may need registering/set up initially before it will work. __________________ MAKE COMMERCIAL TV FREE OR GIVE US COMMERCIAL FREE TV

16-03-11, 01:44 PM	#5 (permalink)
Tommymca79 Member Join Date: Feb 2011 Posts: 45 Thanks: 10 Thanked 17 Times in 9 Posts	Re: Can anybody help please? does he pay a sub too VM for tv & internet if not signal might be too weak

16-03-11, 01:48 PM	#6 (permalink)
billyboy11 Junior Member Join Date: Nov 2008 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Can anybody help please? He pays for VM internet only.. if the signal is too week, could I buy a booster?

16-03-11, 01:50 PM	#7 (permalink)
gadgetfiend Single-Malt-Swigger Join Date: Jan 2007 Posts: 1,773 Thanks: 35 Thanked 577 Times in 348 Posts	Re: Can anybody help please? as above has he used internet yet? __________________ MAKE COMMERCIAL TV FREE OR GIVE US COMMERCIAL FREE TV

16-03-11, 01:59 PM	#8 (permalink)
billyboy11 Junior Member Join Date: Nov 2008 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Can anybody help please? Yeah he's used the internet... I'm going around there in a min, I'll let you know

16-03-11, 03:19 PM	#9 (permalink)
billyboy11 Junior Member Join Date: Nov 2008 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Can anybody help please? Hi guys, I've just been around to my mates now and this is what I've found. When I use the splitter, I cannot connect his computer to the internet, it has a yellow explanation mark near the wireless connection and when it diagoses the problem the computer reads "DNS server not responding". Internet works fine without the splitter. So obviously the reason why I can't get the premium channels is that the box is not recognising the internet (scrambled or no video). Any more suggestions? Have I got the wrong type of splitter? Cheers...

16-03-11, 03:22 PM	#10 (permalink)
gadgetfiend Single-Malt-Swigger Join Date: Jan 2007 Posts: 1,773 Thanks: 35 Thanked 577 Times in 348 Posts	Re: Can anybody help please? what type of splitter have you got what is its freq range ? __________________ MAKE COMMERCIAL TV FREE OR GIVE US COMMERCIAL FREE TV