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Old 18-04-11, 04:04 PM   #1 (permalink)
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Default help with channels/ and sw update

hi i realise there are server issues just wondering i am in nottingham i dont have any channels just free ones tried to update s/w but just stays on the searching new software page any ideas thanks
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Old 18-04-11, 04:06 PM   #2 (permalink)
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Default Re: help with channels/ and sw update

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hi i realise there are server issues just wondering i am in nottingham i dont have any channels just free ones tried to update s/w but just stays on the searching new software page any ideas thanks
this mite help a few of u this solves a few problems like freezing,its always worth a try if having problems

do a factory reset

plug feed into output connection

go through the scan set up again

this should fix the problem


reason this works is,basically its a splitter,the output attenuates the signal. High signal causes the break up and freezing on certain transponders
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Old 18-04-11, 08:16 PM   #3 (permalink)
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Default Re: help with channels/ and sw update

hey mate im in lincoln but i recieve the nottingham signal and ive been getting the sports channels,discovery channels and a few others ok
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Old 19-04-11, 09:29 PM   #4 (permalink)
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Default Re: help with channels/ and sw update

hi all im in the manchester area and for wks now ive had nothing,ive tryed doing the s/w update and it just stays frozen on that screen,ive also tryed doing factory default and selecting different areas aswel as manchester and im still getting nothing,im connected via vm cable to my box instead of via internet (as i dont no how to do that too technical for me)anyway was just wondering if anyone can help me out please i had all channels b4 and i want them back
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Old 19-04-11, 09:34 PM   #5 (permalink)
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Default Re: help with channels/ and sw update

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Originally Posted by lucylips View Post
hi all im in the manchester area and for wks now ive had nothing,ive tryed doing the s/w update and it just stays frozen on that screen,ive also tryed doing factory default and selecting different areas aswel as manchester and im still getting nothing,im connected via vm cable to my box instead of via internet (as i dont no how to do that too technical for me)anyway was just wondering if anyone can help me out please i had all channels b4 and i want them back
Was it working before it went down ?

If so , when did you get the box ?

If so , make sure all leads are correct .

Do a factory re set and then search using correct area.
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Old 19-04-11, 09:48 PM   #6 (permalink)
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Default Re: help with channels/ and sw update

OK here's one to think over. I've been having problems with my internet connection over the last 4 or 5 days & eventually called VM to discuss. After several hours on the phone I eventually discovered from them that their modem/routers have had a S/W update applied over the last few days (you wouldn't know cos they just do it!). Result of this update is that they've discovered there's a prob with the S/W firewall on the router (it doesn't work!!). This is creating downloading problems which they are currently addressing (with ANOTHER update due in the next couple of days - don't know if this will work any better mind you!). I have the latest modem/router for a 50Mb link but I'm not sure how many other's are affected. This may be another glitch causing probs (VM web site also notes a Portal Service problem which they're addressing with a probable fix by tomorrow). They only say this is affecting login to their ebill sites, etc but I know that there are other, external, sites being affected. Point is there appear to be a number of factors affecting many aspects of the internet so patience is definitely a virtue. Breath deep, exhale slowly & have a beer!!
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Old 19-04-11, 10:11 PM   #7 (permalink)
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Default Re: help with channels/ and sw update

hi got the box nov 2010,all has been working fine since dec,ive tryed a factory reset in all mcr 1 2 and 3,got some channels back a few mins ago,still no film channels or e4 ,i haven,t touch the leads since i connected it up last year,mmm maybe vm has something to do with it,thanks ,and after the weekend ive just had to see another beer is wayyy to soon lmaooo :P
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Old 20-04-11, 10:28 AM   #8 (permalink)
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Default Re: help with channels/ and sw update

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Originally Posted by lucylips View Post
hi got the box nov 2010,all has been working fine since dec,ive tryed a factory reset in all mcr 1 2 and 3,got some channels back a few mins ago,still no film channels or e4 ,i haven,t touch the leads since i connected it up last year,mmm maybe vm has something to do with it,thanks ,and after the weekend ive just had to see another beer is wayyy to soon lmaooo :P


It should have worked without re scan or any new firmware .


RE SCAN FOR CHANNELS AND MAKE SURE YOU DON'T SEARCH IN SAT MODE.
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