Help - A780 stuck in "searching new update..." - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

selsdon500 · 03-05-11, 02:40 PM

Can someone please help with this problem -

I went to update my A780 via the remote and it is now stuck on the "searching new update..." screen.

I have tried switching the box on and off from the rear but it comes back to the same screen when you switch it back on and there is no response from the remote.

HELP !!!

bruce_ica · 03-05-11, 02:43 PM

just go down to auto search and ok then press green pick your net id and let it run

selsdon500 · 03-05-11, 02:46 PM

But the box is stuck on the search screen and it does not respond to the remote control.

bruce_ica · 03-05-11, 02:49 PM

Quote:

Originally Posted by selsdon500

But the box is stuck on the search screen and it does not respond to the remote control.

check your batterys! turn the box off for a few mins then try again

selsdon500 · 03-05-11, 02:51 PM

Definately not the batteries....also I have tried switching off the box and leaving it for a while....it still comes back on the stuck screen

bruce_ica · 03-05-11, 02:53 PM

Quote:

Originally Posted by selsdon500

Definately not the batteries....also I have tried switching off the box and leaving it for a while....it still comes back on the stuck screen

not to sure then mate sorry

selsdon500 · 03-05-11, 02:57 PM

OK....just got it going.....Removed bridge and ran a cable from the box to the internet connection and restarted the box and it started to download.

Fingers crossed, all should be ok now.

Wierd though as the bridge connection to the internet was fine.

QinteQ · 03-05-11, 03:03 PM

selsdon500

Is you box connected via a directly wired Ethernet cable from your modem / router ?

- if not - do so - and try again !

EDIT - While I answered the phone, you clicked you had a crap connection

selsdon500 · 03-05-11, 03:35 PM

Quote:

Originally Posted by QinteQ

selsdon500

Is you box connected via a directly wired Ethernet cable from your modem / router ?

- if not - do so - and try again !

EDIT - While I answered the phone, you clicked you had a crap connection

Thats exactly what I did to resolve the problem.....thanks

clio1 · 03-05-11, 03:38 PM

Quote:

Originally Posted by selsdon500

OK....just got it going.....Removed bridge and ran a cable from the box to the internet connection and restarted the box and it started to download.

Fingers crossed, all should be ok now.

Wierd though as the bridge connection to the internet was fine.

Some are not good enough to take a download i think its down to the way they are configured, direct cable to modem is best.

03-05-11, 02:40 PM	#1 (permalink)
selsdon500 Junior Member Join Date: Apr 2007 Posts: 25 Thanks: 2 Thanked 0 Times in 0 Posts	Help - A780 stuck in "searching new update..." Can someone please help with this problem - I went to update my A780 via the remote and it is now stuck on the "searching new update..." screen. I have tried switching the box on and off from the rear but it comes back to the same screen when you switch it back on and there is no response from the remote. HELP !!!

03-05-11, 02:43 PM	#2 (permalink)
bruce_ica Senior Member Join Date: Apr 2008 Posts: 411 Thanks: 45 Thanked 54 Times in 49 Posts	Re: Help - A780 stuck in "searching new update..." just go down to auto search and ok then press green pick your net id and let it run

03-05-11, 02:46 PM	#3 (permalink)
selsdon500 Junior Member Join Date: Apr 2007 Posts: 25 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Help - A780 stuck in "searching new update..." But the box is stuck on the search screen and it does not respond to the remote control.

03-05-11, 02:51 PM	#5 (permalink)
selsdon500 Junior Member Join Date: Apr 2007 Posts: 25 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Help - A780 stuck in "searching new update..." Definately not the batteries....also I have tried switching off the box and leaving it for a while....it still comes back on the stuck screen

03-05-11, 02:57 PM	#7 (permalink)
selsdon500 Junior Member Join Date: Apr 2007 Posts: 25 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Help - A780 stuck in "searching new update..." OK....just got it going.....Removed bridge and ran a cable from the box to the internet connection and restarted the box and it started to download. Fingers crossed, all should be ok now. Wierd though as the bridge connection to the internet was fine.

03-05-11, 03:03 PM	#8 (permalink)
QinteQ Senior Member Join Date: Nov 2009 Posts: 670 Thanks: 101 Thanked 198 Times in 160 Posts	Re: Help - A780 stuck in "searching new update..." selsdon500 Is you box connected via a directly wired Ethernet cable from your modem / router ? - if not - do so - and try again ! EDIT - While I answered the phone, you clicked you had a crap connection Last edited by QinteQ; 03-05-11 at 03:06 PM. Reason: EDIT

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