starview 7 router problem

[teeside25]

sorry if this is already answered but i couldnt find answer
Right got a starview 7 with latest firmware work at my house give it to my dad work direct through modem but wont work through router i not very good when it comes to routers,
it is a Netgear Router RP614 i am guessing router blocking output so is there a fix for this thanks in advance

[Macabre]

Originally Posted by teeside25

sorry if this is already answered but i couldnt find answer
Right got a starview 7 with latest firmware work at my house give it to my dad work direct through modem but wont work through router i not very good when it comes to routers,
it is a Netgear Router RP614 i am guessing router blocking output so is there a fix for this thanks in advance

got same router and did nothing , just made sure the cable to the router from modem was in right port , the i can bang the cable to any of the other 4 ports and works fine .

[teeside25]

if is definitely connected up right home pc running connected (wired) and laptop running (wireless).
when i connect it straight to modem no problems at all but when connect through router just says not connected

[lee11168]

have you put the new firmware on the box {showmustgoon2}

[teeside25]

yeh new firmware is on

[andyjill]

teeside25 go in to the kryptview thread and look for (kryptview box not seen by router) and read from post #10 by reiss and follow what he has posted and you will get your box and router set up the correct way.