laptop reboots itself - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

ritzema · 25-06-11, 05:45 PM

Hi
I have a acer 5520 & just recently everytime I try to watch bbc i , itv player & 40d, after about a quarter of the way through the laptop reboots ? any idea why, the laptop is not hot or even warm.
Thanks

unadkat · 25-06-11, 06:26 PM

Quote:

Originally Posted by ritzema

Hi
I have a acer 5520 & just recently everytime I try to watch bbc i , itv player & 40d, after about a quarter of the way through the laptop reboots ? any idea why, the laptop is not hot or even warm.
Thanks

check the memory modules and disable Auto reboot from the control panel.

As now instead of restart you will get the B SOD and that will tell you what is the issue.

So take one out and then boot the laptop and see how that goes and do vice versa with the other one.

ritzema · 25-06-11, 06:34 PM

Thanks for that

PcTestCard.co.uk · 19-07-11, 11:33 AM

The problem seems caused the software not correctly configured and/or the hardware issue causing the buffer overflow.

I would suggest reset the Bios default, reseat the memory, reintall the latest chipset driver for the mainboard, reboot, then reinstall the latest VGA driver.

Also, reinstall the latest software that causing the auto reboot may help.

hope this helps!
Bill
Tech Manager

waqasahmed · 25-07-11, 12:02 PM

Is this on battery or AC?

PcTestCard.co.uk · 13-08-11, 07:06 AM

I would also suggest disable the "auto reboot" option in the computer properties, advanced, startup error section. We can deselect the auto reboot and select the write to log option.
So we can see the error log that causing the reboot then.

Hope this helps!
Bill
Tech Manager
Wptinc

25-06-11, 05:45 PM	#1 (permalink)
ritzema Senior Member Join Date: Oct 2008 Posts: 171 Thanks: 55 Thanked 3 Times in 3 Posts	laptop reboots itself Hi I have a acer 5520 & just recently everytime I try to watch bbc i , itv player & 40d, after about a quarter of the way through the laptop reboots ? any idea why, the laptop is not hot or even warm. Thanks

25-06-11, 06:34 PM	#3 (permalink)
ritzema Senior Member Join Date: Oct 2008 Posts: 171 Thanks: 55 Thanked 3 Times in 3 Posts	Re: laptop reboots itself Thanks for that

19-07-11, 11:33 AM	#4 (permalink)
PcTestCard.co.uk Junior Member Join Date: Jul 2011 Posts: 21 Thanks: 1 Thanked 2 Times in 2 Posts	Re: laptop reboots itself The problem seems caused the software not correctly configured and/or the hardware issue causing the buffer overflow. I would suggest reset the Bios default, reseat the memory, reintall the latest chipset driver for the mainboard, reboot, then reinstall the latest VGA driver. Also, reinstall the latest software that causing the auto reboot may help. hope this helps! Bill Tech Manager

25-07-11, 12:02 PM	#5 (permalink)
waqasahmed Cost efficient muppet Join Date: Nov 2008 Location: W. Yorkshire TW area Posts: 4,547 Thanks: 2,387 Thanked 938 Times in 693 Posts	Re: laptop reboots itself Is this on battery or AC? __________________ Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router

13-08-11, 07:06 AM	#6 (permalink)
PcTestCard.co.uk Junior Member Join Date: Jul 2011 Posts: 21 Thanks: 1 Thanked 2 Times in 2 Posts	Re: laptop reboots itself I would also suggest disable the "auto reboot" option in the computer properties, advanced, startup error section. We can deselect the auto reboot and select the write to log option. So we can see the error log that causing the reboot then. Hope this helps! Bill Tech Manager Wptinc

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