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#1 (permalink) |
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Senior Member
Join Date: Jan 2009
Posts: 155
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Thanked 46 Times in 17 Posts
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I have no idea why my PC keeps showing a blue screen when i am trying to remove a programme called Super anti spyware professional. I have uploaded an image of the screen that appears when i try to remove the programme. This screen appears only when i try to remove this anti spyware programme. I dont understand what it means.
Can anyone help solve this problem. Thanks Last edited by Mickha; 29-06-11 at 12:31 PM. |
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#2 (permalink) |
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Super Moderator
Join Date: Feb 2006
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How are you trying to uninstall the software?
I suggest you try booting your PC into safe mode, press the F8 key on boot up and select safe mode, then try uninstalling the software. If you haven't had it installed to long try booting up on safe mode and do a system restore to a point prior to installing it. |
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#3 (permalink) |
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Senior Member
Join Date: Jan 2009
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I am unistalling the programme by going to start, control panel and then add or remove programmes.
I tried restarting it and pressing the F8 key, but i think that option only works with windows XP cause i am using windows 7 and when i press the F8 key it asks me about boot options. i dont know what the problem is but its the problem with this spy ware programmes, i cant even open it, if i try to open it or remove it, it crashes. I tried the system restore but i installed this program a while ago like 2 months and the system restore doesnt go back that much. |
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#5 (permalink) | |
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Quote:
That's because your doing it wrong. Entering safe mode has not changed regardless of the operating system. I use the same operating system and have been using it since day 1. The reason you getting boot options is because your pressing the Key far too early. To enter safe mode its still same function key (F8). Sent from my Desire HD Last edited by unadkat; 29-06-11 at 01:47 PM. |
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#6 (permalink) |
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Senior Member
Join Date: Jan 2009
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Thanks everyone i finally sorted it out, thanks especially to Jet i used his link and managed to get it to uninstall. Now im gonna download Kaspersky 2011
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