Go Back   Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums > Tech Forums > Computers > PC Hardware



PC Hardware Desktop PC hardware: Motherboards, CPUs & RAM, Storage PCI and Add-In Cards, Monitors, Displays & Video Cards, accessories, etc.

Reply
 
LinkBack Thread Tools
Old 29-06-11, 10:31 AM   #1 (permalink)
Senior Member
 
Join Date: Jan 2009
Posts: 155
Thanks: 5
Thanked 46 Times in 17 Posts
Default PC Crashes when trying to remove software

I have no idea why my PC keeps showing a blue screen when i am trying to remove a programme called Super anti spyware professional. I have uploaded an image of the screen that appears when i try to remove the programme. This screen appears only when i try to remove this anti spyware programme. I dont understand what it means.
Can anyone help solve this problem.
Thanks
Attached Images
File Type: jpg Untitled.jpg (18.9 KB, 16 views)

Last edited by Mickha; 29-06-11 at 12:31 PM.
01484 is offline   Reply With Quote
Old 29-06-11, 12:34 PM   #2 (permalink)
Super Moderator
 
Join Date: Feb 2006
Posts: 5,002
Thanks: 44
Thanked 1,215 Times in 862 Posts
Default Re: PC Crashes when trying to remove software

How are you trying to uninstall the software?
I suggest you try booting your PC into safe mode, press the F8 key on boot up and select safe mode, then try uninstalling the software.
If you haven't had it installed to long try booting up on safe mode and do a system restore to a point prior to installing it.
Mickha is offline   Reply With Quote
Old 29-06-11, 01:04 PM   #3 (permalink)
Senior Member
 
Join Date: Jan 2009
Posts: 155
Thanks: 5
Thanked 46 Times in 17 Posts
Default Re: PC Crashes when trying to remove software

I am unistalling the programme by going to start, control panel and then add or remove programmes.
I tried restarting it and pressing the F8 key, but i think that option only works with windows XP cause i am using windows 7 and when i press the F8 key it asks me about boot options.
i dont know what the problem is but its the problem with this spy ware programmes, i cant even open it, if i try to open it or remove it, it crashes.
I tried the system restore but i installed this program a while ago like 2 months and the system restore doesnt go back that much.
01484 is offline   Reply With Quote
Old 29-06-11, 01:28 PM   #4 (permalink)
jet
Member
 
Join Date: Dec 2008
Posts: 87
Thanks: 11
Thanked 19 Times in 18 Posts
Default Re: PC Crashes when trying to remove software

Try this
http://www.superantispyware.com/supp...ay.html?faq=47
jet is offline   Reply With Quote
Old 29-06-11, 01:45 PM   #5 (permalink)
Senior Member
 
Join Date: May 2008
Posts: 2,129
Thanks: 1,215
Thanked 801 Times in 635 Posts
Default

Quote:
Originally Posted by 01484 View Post
I am unistalling the programme by going to start, control panel and then add or remove programmes.
I tried restarting it and pressing the F8 key, but i think that option only works with windows XP cause i am using windows 7 and when i press the F8 key it asks me about boot options.
i dont know what the problem is but its the problem with this spy ware programmes, i cant even open it, if i try to open it or remove it, it crashes.
I tried the system restore but i installed this program a while ago like 2 months and the system restore doesnt go back that much.


That's because your doing it wrong. Entering safe mode has not changed regardless of the operating system. I use the same operating system and have been using it since day 1.

The reason you getting boot options is because your pressing the Key far too early.

To enter safe mode its still same function key (F8).


Sent from my Desire HD

Last edited by unadkat; 29-06-11 at 01:47 PM.
unadkat is offline   Reply With Quote
Old 29-06-11, 04:32 PM   #6 (permalink)
Senior Member
 
Join Date: Jan 2009
Posts: 155
Thanks: 5
Thanked 46 Times in 17 Posts
Default Re: PC Crashes when trying to remove software

Thanks everyone i finally sorted it out, thanks especially to Jet i used his link and managed to get it to uninstall. Now im gonna download Kaspersky 2011
01484 is offline   Reply With Quote
Old 29-06-11, 04:50 PM   #7 (permalink)
jet
Member
 
Join Date: Dec 2008
Posts: 87
Thanks: 11
Thanked 19 Times in 18 Posts
Default Re: PC Crashes when trying to remove software

No probs.
I can recommend Microsoft security essentials
jet is offline   Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT +1. The time now is 07:06 PM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0 ©2011, Crawlability, Inc.