Sky+HD box Input 1 no signal ..

[nibblitz]

Hi, Im testing a Sky+HD box, I have no card of my own to insert into it.. I get a signal & channels with sat cable plugged into input 2, but not if I plug it into input 1 .. Does this mean this box is faulty, or do both inputs only work together when an active card with a Sky+ subscription is inserted, like, does Input 1 remain inactive untill a viewing card enables it .. thnx

[G77]

go into the menu and there will be something about signal, test both inputs this way as if im right in thinking tuner 1 is for recording and tuner two is for viewing

[nibblitz]

Yea, when plugged into input1 the menu says not locked and no signal strength, but plugged into 2 and all is fine with that.. So, if as you say input1 is for recording I guess input1 only gets activated when a Sky+ enabled viewing card is inserted?? Could that be how it is?

[G77]

i would have thought that using the signal strenth info on the box would have showed the "health" of them regardless

[ABA]

go in to the menus and make sure both inputs are switched on
then go in to settings move along to signal
this will tell you strength in input 1 and 2

[Rick0000]

you need to get into the installer menu and change the box to single feed if you only have one feed then it will work also do a full reset(installer menu) and software down load, hold back up and turn power on till all lights come up