Starview 7 down - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

tedley · 11-08-11, 07:48 PM

Hi,
My Starview 7 went down last night. Tried the usual process USB etc etc 1819, all to no avail. Expiry date was 15th November, but now there is no expiry date showing. Anyone got any ideas please?

Just when the footie season is starting!!!!

Thanks in advance

lincsat · 12-08-11, 01:15 PM

The boxes are on today. Could you have re-flashed the wrong firmware?

tedley · 12-08-11, 02:29 PM

Hi, Thanks for reply. I have just tried again using showmustgoon2.21ups, which I assume is still correct and still cannot receive anything other than FTA channels. My expiry date was sometime in November, but now I cannot find expiry date. Am I right in thinking it should appear above box number in system information, as the area there is blank? On channel manager all the missing channels show 'no signal'. It is now doing my head in, any more ideas please?
Thanks

VL5 · 12-08-11, 07:27 PM

Hi Tedley is your box saying not connected ? If so disconnect power for 30 secs then reconnect, see how you get on.

clio1 · 12-08-11, 09:55 PM

Maybe your box is one of them free ones, and now ya have to pay to view again, according to Sv support, if you got any free time out of the box wah hay your on the pigs back so be happy !

tedley · 13-08-11, 10:30 AM

Hi,
Thanks for input. No luck so far. All I want to do is get my 12 months out of the thing, then it can go in the bin.

lincsat · 13-08-11, 03:43 PM

You should see the expiry date in the system information. With that and you getting no signal on all channels, it could be a faulty box. Have you tried a full reset, rescan and enter the 1819 again? Also check your Internet settings and check you have an IP address.

tedley · 13-08-11, 07:58 PM

Hi,
Thanks for advice. There is no IP address showing. Does this mean I have a connection problem even though it comes up with all the channels when I do a scan, but then says 'no signal'. I am seriously confused. HELP!!!

lincsat · 14-08-11, 02:20 PM

No IP address means you do not have a valid Ethernet connection to a router, this could be a problem with the Box, Ethernet dongle, Ethernet cable or Router, so check all your cables and connections.

What is your signal strength and quality, the Q needs to be over 60%.

tedley · 15-08-11, 05:03 PM

Hi, Thanks for the help, it was a cable problem. All ok now.

Thanks again

11-08-11, 07:48 PM	#1 (permalink)
tedley Junior Member Join Date: Nov 2007 Posts: 17 Thanks: 2 Thanked 0 Times in 0 Posts	Starview 7 down Hi, My Starview 7 went down last night. Tried the usual process USB etc etc 1819, all to no avail. Expiry date was 15th November, but now there is no expiry date showing. Anyone got any ideas please? Just when the footie season is starting!!!! Thanks in advance

12-08-11, 01:15 PM	#2 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 6,002 Thanks: 8 Thanked 2,580 Times in 667 Posts	Re: Starview 7 down The boxes are on today. Could you have re-flashed the wrong firmware? __________________ Blade7000 & DM800Pro/SE in Stock, Linux Sat boxes from £52.25, SkyboxF3 under £60. Kryptview £123.50 & SV6 under £72 with Members Discount - Lincsat's Nick-Nacks (Shop) Drivers Protest Union

12-08-11, 02:29 PM	#3 (permalink)
tedley Junior Member Join Date: Nov 2007 Posts: 17 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Starview 7 down Hi, Thanks for reply. I have just tried again using showmustgoon2.21ups, which I assume is still correct and still cannot receive anything other than FTA channels. My expiry date was sometime in November, but now I cannot find expiry date. Am I right in thinking it should appear above box number in system information, as the area there is blank? On channel manager all the missing channels show 'no signal'. It is now doing my head in, any more ideas please? Thanks

12-08-11, 07:27 PM	#4 (permalink)
VL5 Junior Member Join Date: Mar 2011 Posts: 13 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Starview 7 down Hi Tedley is your box saying not connected ? If so disconnect power for 30 secs then reconnect, see how you get on.

12-08-11, 09:55 PM	#5 (permalink)
clio1 Senior Member Join Date: Nov 2008 Location: In My Car Posts: 1,636 Thanks: 168 Thanked 703 Times in 489 Posts	Re: Starview 7 down Maybe your box is one of them free ones, and now ya have to pay to view again, according to Sv support, if you got any free time out of the box wah hay your on the pigs back so be happy ! __________________ "Worry is like a Rocking Chair! Its something to do but gets you nowhere !!"

13-08-11, 10:30 AM	#6 (permalink)
tedley Junior Member Join Date: Nov 2007 Posts: 17 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Starview 7 down Hi, Thanks for input. No luck so far. All I want to do is get my 12 months out of the thing, then it can go in the bin.

13-08-11, 03:43 PM	#7 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 6,002 Thanks: 8 Thanked 2,580 Times in 667 Posts	Re: Starview 7 down You should see the expiry date in the system information. With that and you getting no signal on all channels, it could be a faulty box. Have you tried a full reset, rescan and enter the 1819 again? Also check your Internet settings and check you have an IP address. __________________ Blade7000 & DM800Pro/SE in Stock, Linux Sat boxes from £52.25, SkyboxF3 under £60. Kryptview £123.50 & SV6 under £72 with Members Discount - Lincsat's Nick-Nacks (Shop) Drivers Protest Union

13-08-11, 07:58 PM	#8 (permalink)
tedley Junior Member Join Date: Nov 2007 Posts: 17 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Starview 7 down Hi, Thanks for advice. There is no IP address showing. Does this mean I have a connection problem even though it comes up with all the channels when I do a scan, but then says 'no signal'. I am seriously confused. HELP!!!

14-08-11, 02:20 PM	#9 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 6,002 Thanks: 8 Thanked 2,580 Times in 667 Posts	Re: Starview 7 down No IP address means you do not have a valid Ethernet connection to a router, this could be a problem with the Box, Ethernet dongle, Ethernet cable or Router, so check all your cables and connections. What is your signal strength and quality, the Q needs to be over 60%. __________________ Blade7000 & DM800Pro/SE in Stock, Linux Sat boxes from £52.25, SkyboxF3 under £60. Kryptview £123.50 & SV6 under £72 with Members Discount - Lincsat's Nick-Nacks (Shop) Drivers Protest Union

15-08-11, 05:03 PM	#10 (permalink)
tedley Junior Member Join Date: Nov 2007 Posts: 17 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Starview 7 down Hi, Thanks for the help, it was a cable problem. All ok now. Thanks again

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