Starview 7 , **box date gone ** - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

help123 · 07-12-11, 12:41 PM

hi my starview 7 stopped working last night as i was watching it

i then done a factory defualt and searched channels again done the usual to enable it, it still said not connected

i then went into box info and the date wasnt there

i paid for the 6 months sub, a couple of months ago and the date on the box was April 2012 but yesterday there was no date there

can anyone help

cable man · 07-12-11, 12:48 PM

See who you got it off and tell them as it may be just a fook up ?

help123 · 07-12-11, 12:52 PM

ive had the box for ages and im not in touch with that guy no more, so no way of getting hold of him

its weird that the expiry date has gone missing from the box information

could i need to install the software again?

help123 · 07-12-11, 01:13 PM

how do i get in otuch with the starview team, or can any of the super moderators or senior members help

smoggy · 07-12-11, 02:00 PM

you need to go to the starview forum
try going to website mystarview followed by the usual .com

help123 · 07-12-11, 02:13 PM

thanks smoggy

any idea what it could be? why the date has just gone missing

also mystarview is it the site where they can help you get your channels back on

smoggy · 07-12-11, 02:39 PM

you have PM

lincsat · 07-12-11, 02:49 PM

Missing date means that you don't have an Internet connection to the box. You need to check your cables and connections and try rebooting Modem/Router and box. You can also try a factory reset on the box.

help123 · 07-12-11, 03:38 PM

internet all seems to be working fine

ive tried at different house

and the ethernet cable runs the internet when i plug it into the laptop
just the box not working

could i have been taken off the system?

help123 · 07-12-11, 04:45 PM

i spoke to mystarview (no help at all)

and got told my box is not on the system at all

weird, as it was working till last night with a expiry date of April 2012

but my box has no expiry date at all now? and ip adddress is 0.0.0.0
would that have anything to do with the sub?

07-12-11, 12:41 PM	#1 (permalink)
help123 Member Join Date: Apr 2010 Posts: 59 Thanks: 0 Thanked 3 Times in 3 Posts	Starview 7 , box date gone hi my starview 7 stopped working last night as i was watching it i then done a factory defualt and searched channels again done the usual to enable it, it still said not connected i then went into box info and the date wasnt there i paid for the 6 months sub, a couple of months ago and the date on the box was April 2012 but yesterday there was no date there can anyone help

07-12-11, 12:48 PM	#2 (permalink)
cable man IS FREE Join Date: Dec 2009 Location: Sunderland Posts: 1,014 Thanks: 347 Thanked 247 Times in 195 Posts	Re: Starview 7 , box date gone See who you got it off and tell them as it may be just a fook up ?

07-12-11, 12:52 PM	#3 (permalink)
help123 Member Join Date: Apr 2010 Posts: 59 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Starview 7 , box date gone ive had the box for ages and im not in touch with that guy no more, so no way of getting hold of him its weird that the expiry date has gone missing from the box information could i need to install the software again?

07-12-11, 01:13 PM	#4 (permalink)
help123 Member Join Date: Apr 2010 Posts: 59 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Starview 7 , box date gone how do i get in otuch with the starview team, or can any of the super moderators or senior members help

07-12-11, 02:00 PM	#5 (permalink)
smoggy Senior Member Join Date: Apr 2008 Location: North East England Posts: 2,780 Thanks: 240 Thanked 882 Times in 792 Posts	Re: Starview 7 , box date gone you need to go to the starview forum try going to website mystarview followed by the usual .com

07-12-11, 02:13 PM	#6 (permalink)
help123 Member Join Date: Apr 2010 Posts: 59 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Starview 7 , box date gone thanks smoggy any idea what it could be? why the date has just gone missing also mystarview is it the site where they can help you get your channels back on Last edited by help123; 07-12-11 at 02:16 PM.

07-12-11, 02:39 PM	#7 (permalink)
smoggy Senior Member Join Date: Apr 2008 Location: North East England Posts: 2,780 Thanks: 240 Thanked 882 Times in 792 Posts	Re: Starview 7 , box date gone you have PM

07-12-11, 02:49 PM	#8 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 6,002 Thanks: 8 Thanked 2,580 Times in 667 Posts	Re: Starview 7 , box date gone Missing date means that you don't have an Internet connection to the box. You need to check your cables and connections and try rebooting Modem/Router and box. You can also try a factory reset on the box. __________________ Blade7000 & DM800Pro/SE in Stock, Linux Sat boxes from £52.25, SkyboxF3 under £60. Kryptview £123.50 & SV6 under £72 with Members Discount - Lincsat's Nick-Nacks (Shop) Drivers Protest Union

07-12-11, 03:38 PM	#9 (permalink)
help123 Member Join Date: Apr 2010 Posts: 59 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Starview 7 , box date gone internet all seems to be working fine ive tried at different house and the ethernet cable runs the internet when i plug it into the laptop just the box not working could i have been taken off the system?

07-12-11, 04:45 PM	#10 (permalink)
help123 Member Join Date: Apr 2010 Posts: 59 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Starview 7 , box date gone i spoke to mystarview (no help at all) and got told my box is not on the system at all weird, as it was working till last night with a expiry date of April 2012 but my box has no expiry date at all now? and ip adddress is 0.0.0.0 would that have anything to do with the sub?

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