Double speed from Virgin 4 free was a lie!!

[onefortheroad]

So all us lucky customers that were told a few weeks ago by Mr Branson & his side kick Bolt that the majority of Virgin customer would get double thier speed all free of charge.

Now that sounds like a good thing something for all the loyalty and for FREE.

looks like alot of us were fooled just got an email informing me that the bill is being increased by £3.50 a month then goes on to say look what we are giving you against our biggest competitor SKY almost to justify the rise!!!

Now don't get me wrong the internet service is excellent and there has only been a couple of times it has gone down in the 6 years i've been with them but i didn't ask for twice the speed I was fine with 10mb if i needed or wanted more then i would upgrade.

What do you think?

[sanderson2]

Im on the friends and family package with out hd subscription and it costs me nearly £75 a month i got email to say mine is going up another fiver im so incensed that i will be going down to the lowest package available soon as possable

[reddiesel]

I dont like the fact they have put an increase on paper bills as well , and if you pay by ebill they still charge you £5 per month more than by direct debit, they can stuff direct debits.
It was obvious they were going to put the price up and will do it again once they have increased speeds.

[madrat]

Bloody hell. I'm so glad I'm with sky.

HD TV (no sport or movies), Unlimited broadband (8mb) and phone for £52 per month (including phone bill)

Never liked Virgin always found it to be second rate and they need to look up the meaning of Customer service!

[sanderson2]

Originally Posted by madrat

Bloody hell. I'm so glad I'm with sky.

HD TV (no sport or movies), Unlimited broadband (8mb) and phone for £52 per month (including phone bill)

Never liked Virgin always found it to be second rate and they need to look up the meaning of Customer service!

Thats not a very good deal my mates who are on sky get the whole shamonga for £50 a month they use those 12 month deal things that pop up from time to time id get sky but bb is shi*e

[Bandit1.3]

Hi what package are you on Im on xl tv 30MB broadband xl phone tivo box and V+ box installed. I dont have sports or movies packages i pay 57.00 amonth inc phone line rental.

[sanderson2]

Originally Posted by Bandit1.3

Hi what package are you on Im on xl tv 30MB broadband xl phone tivo box and V+ box installed. I dont have sports or movies packages i pay 57.00 amonth inc phone line rental.

im on mates rates package so pay considerbly less than i should i think my package works out at £100 a month without hope this helps
ps if you know anyone at virgin they can put you on the mates rates

[cable man]

I have just gone back 2 vm for the bb as i saw the add on tv, it gets put in 2moz... HOW UNLUCKY IS THAT...

[Lacutas]

I am with virgin, the only problem I can see is that if Virgin say your getting 10 meg, thats what you get (or I do), Sky told me upto 20 meg, but when I went to sign up, they tested my line/Area, and told me I would get tops of 4 meg, and they now have to tell new customs exactly what they are going to get. So its depends on if the individual is going to accept different speeds/benifits that they can both offer over each other.

[reddiesel]

I have just the basic TV and 10meg BB and pay £21 50.