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Old 21-04-12, 09:02 PM   #1 (permalink)
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Default problems with new superhub

hi there need some help withh new vm hub which was installed today by vm. unable to connect to wireless as signal keeps dropping out
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Old 22-04-12, 08:52 AM   #2 (permalink)
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Default Re: problems with new superhub

i dumped mine and reverted back to my old set up, google there own forums, ppl having nowt but trouble with them IMO.
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Old 22-04-12, 09:12 AM   #3 (permalink)
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Default Re: problems with new superhub

superhubs imo are crap, i used to pick them up every week and all my mates that have them, have nothing but issues. I hear that's all they send out now, no single modem and router.

you do have to go into it and change a few things, make sure as well the channel is over 6 . as well as not just dropped behind a tv ect, as the range is only 10-15 meters
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Old 22-04-12, 09:26 AM   #4 (permalink)
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Default Re: problems with new superhub

thank you for advice. but have paid for product and donot understand techspeak need it explained as simply as possible.
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Old 22-04-12, 09:31 AM   #5 (permalink)
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Default Re: problems with new superhub

How do I set up the Virgin Media Super Hub? <<<<< click
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Old 22-04-12, 09:35 AM   #6 (permalink)
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Default Re: problems with new superhub

have you tried updateing youre driver for wireless card in pc.

my mum had one o them vm wireless hubs tho and it was crap it didnt work,they had to swap it twice for her so they must have issues.the issue being that they are crap probably.
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Old 13-07-12, 09:00 PM   #7 (permalink)
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Default Re: problems with new superhub

I think there s**t tbh in fact i turned it into modem mode and then used my own router.! seems to work alot better
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Old 14-07-12, 10:08 AM   #8 (permalink)
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Default Re: problems with new superhub

Latest info from virgin media

Starting tommorrow morning customers on our M20, M+, 100 and XXL 100 tiers will be able to update to the new firmware by rebooting their Super Hub. This will be followed by updates the following week for XL, XXL, L30 and XL60 customers and the week after that for L and 30Mb customers. You can check which tier you're on by logging into my.virginmedia.com.

The new firmware consists of the following changes:

Update to the latest Broadcom wireless drivers.
A fix for issues where downloading large files using the Blizzard Downloader and other multi threaded download applications would cause the Super Hub to reboot.
General improvements to resolve to the Super Hub rebooting or resetting to factory settings during use.
A fix for iPlayer and streaming video problems on the XBox 360 while the Domain Blocking feature is in use.
An updated GUI for the admin screen
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Old 18-07-12, 06:39 PM   #9 (permalink)
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Default Re: problems with new superhub

wow they were having some issues, knowing them they still will have them
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Old 20-07-12, 12:15 AM   #10 (permalink)
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Default Re: problems with new superhub

this is taken from virmins support forum

The R36 firmware should now be available to all XL, XXL, L30 and XL60 customers once they've rebooted their Super Hub.

but its been said that 30 and 10 meg wont be rolled out until next week
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