polaroid hd lcd tv

[FINELLIE]

i have a polaroid hd lcd tv 3d model number elcd42p3dl10 i had originally posted under freesat but freesat have now told me the tv is the problem when the goodmans freesat+ recorder model number gfsdtr320hd is connected via hdmi lead there is no sound and is coming on the screen as a dvi, i have tried all 3 ports and different hdmi leads but nothing i have a optical output on freesat but not on tv and rca on tv but not freesat i know very confusing doing my head in any solutions i would be so greatful thx in advance anyone!

[nibblitz]

Looks like that TV is made just for Asda, there's no product support for it all on Polaroid website.. Can we assume other HDMI devices connected to the TV produce sound ok? If they do then surely its a problem with the freeview box.. Is there any appropriate settings on the Freesat box that might be defining how its output on HDMI is sent? Or how about on the TV, any settings to do with how the HDMI inputs are configured?

[leeds6]

try a scart lead at least you will know if the box works

[FINELLIE]

it works with scart lead but you want it in hd if you buy a hdtv don't you also freesat box worked fine with last tv no problem in freesat menu there is 3 settings for hdmi out 560p 720p 1080i tried the 3 of them and audio out there is stereo or dolby surround tried both, in tv menu there is a input list dtv scart hdmi 1 hdmi 2 ect tried the 3 hdmi ports cant find nothing else to configure just going round in circles any more solutions plzzz

[nibblitz]

Have you got anything else HDMI you can plug into the TV to test? Like a Laptop, Bluray player, Sky Box? If the TV behaves the same with everything then surely its a duff TV? If you've got nowt else HDMI you can try on the TV, try your Freesat box on a friends TV... But it does smell like your TV's HDCP handshaking isnt working..

[FINELLIE]

i meant 576p 720p 1080i yes dvd works with hdmi wii is going through tv ok just the box i went into hdcp would i have to configure that somehow