Eurovox, "Unknown Service".

[Toxic Tom]

Hi, I decided to get my spare Eurovox working for upstairs in my bedroom (I already have a fully working one dowstaires).

Pluged it in & did a powerscan after which it said "Unknown service" on all channels. Took it downstairs & tried again with same outcome.

Next I did a "normal" scan changing the setting from 6.952 to 6.887 as per my instructions, still it said "Unknown Service".

Changed setting back to 6.952 & tried again, still got "unknown service".

Any idea's guys?

Is this a firmware problem? If so any idiot guides out there as im useless with this kinda stuff?

[Andy89]

I don't know 100% about this, but have you tried scanning for channels, when connected directly to the wall?

[peakey]

might need flashing

[riprip25]

Originally Posted by peakey

might need flashing

This occurs when Virgin move freqencies for channles.

You just need to autoscan and that should correct the problem.

RIP

[Toxic Tom]

Originally Posted by peakey

might need flashing

Flashing Please enlighten me further.

[telecom69]

This box you are trying to get working is it the latest MaxV 2008 or an older model ?

[telecom69]

I would try as riprip25 says and try an auto scan first ...then if that doesnt work read through this below,courtesy of lincsat ...

Tutorial for Eurovox 1, 2 and Max

Written mainly for the EuroVox 2 but basically the same for all. For these boxes all you need is the dabbaman/dnupman program and a null modem serial cable (same as for dbox), Cable feed and a TV obviously, and you will need the relevant firmware from our download section.

1; Connect cable input to the RF in socket on your eurovox, Also connect box to your pc with null modem cable and also to your TV with scart. And lastly insert the power lead and switch on.

2; Open the dabbaman/dnupman program and confirm you have the correct com port, then select your firmware depending on the model of your box. ie; EV1 = eurovox with 1 scart, EV2 = eurovox with 2 scarts and EVMAX = latest model.

3; Apply power to the box and wait untill (----) appears on the front. If your box has been flashed before it wont display this, it'll just show 4 normal digits.

4; Click on download in the top half of the dabbaman/dnupman window. Then click start in the following window. If your box has not been flashed before it will say (system reset), when this happens reboot the box by removing and reapplying the power lead. If box has been flashed before do not remove power lead, just wait a moment and it will start downloading. If you are trying to flash an EV2 and you get a message saying "this firmware is not fit for your receiver", you must flash with the (EV2 for firmware error) flash.

5; The firmware should now be flashing to the box. (dnld) will appear flashing on the front display. the process takes a few minutes so be patient.

6; Once flash has completed (0000) will appear on front of box.

7; If this is the first time the box has been flashed your TV you should have the user installation screen with an info window saying (please check your cable status) press the exit button on your remote and proceed to step 8. If the box has been flashed before you will have to press the menu button then highlight config then clear data followed by pin no of 0000. In the next screen erase all channels should be highlighted then press the ok button twice. Once the "wait to delete all channels" window has disappeared press the exit button. Now highlight the installation menu and press ok followed by the pin no again.

8; Now press the blue button (powerscan) (the colour options on the remote and on screen differ for the EVMAX this will be the yellow button) this will open another smaller window with the heading "full power scan". If you are on the T/W network press the OK button, if however you are on the NT! network you will have to highlight within the window the first entry for symbol rate, usually (6.952) and edit this to (6.887)then press OK. The box will now scan all frequencies and find all active transponders for your area, Then it will scan them all for channels. This can be a long process, So go and have a cuppa and a read of your newspaper.

9; If everything has gone to plan you should now have channels, when you go to an encrypted channel you wll usually get the message "please wait updating code" it is important you stay on this channel until it clears, as this is the box intercepting the latest encryption keys. Allow a few minutes for this process to happen, I would say no longer than 10.

Now for the pain in the ass part, organizing your channels into favourites. The way i did it was to add all the general channels to (fav1) sports & movies to (fav2) kids & music to (fav3) and news & documentary to (fav4). Adult and ppv stuff I put in (fav2) after everything else. Once all this was done I changed the names of the fav groups within favourite manager. Remember your pin no to get into any settings is 0000. Or if you've changed it and somehow managed to forget it you can use 1004.

I think it would be a good idea for all members to upload their channel data to the forum after everything has been organized into favourites, stating their area and provider. This will make it easier for others in future. Also I have noticed that the CC's occasionally mess around with channels and transponders, in which case certain channels may be missing from time to time. By doing an autoscan (red button) within the installation menu you will pick these channels back up again and it shouldn't affect the layout of your favourites much unless the broadcast frequency of the channel changes. In this situation the channel will be found again by doing an autoscan but afterwards will only be found from the main channel list that you access by pressing the TV button. Channels that were missing before the autoscan are usually found near the end of the channel list