Crashing pc

[peakey]

Hi iv got a problem with the pc for some reason now and then it likes to turn of on its own. It happened just now i was listening to music and the song stuck on the same bit for a few seconds the just turned of (as if someones pulled the plug out. When it boots back up i get this

This computer has recovered from a serious error send error report

So i send error roport then a microsoft page loads telling me it may be a hardware problem

Where do i start with this as it dont happen everyday and not always when listening to music)

Thanks

antivirus is on and i use spybot

[Annabell]

Hi peakey

Can you please post your system spec ? and have you defraged lately ? also how many apps do you have running at idle ?

[peakey]

I wish i could im not very computer good how do i find out i got the pc from a fair 6 months ago

[Annabell]

OK hun not to worry, download the program in the link to your Desktop its a Reg Seeker and in a Zip File you need to extract it to a new folder in say My Documents when you have the program in a file please post back (if your sure how to do this i can go through it with you ) no problem

Ann

Link > RegSeeker download and review - registry search tool from SnapFiles

[peakey]

Thanks ANNA il jump on it sunday im getting married this afternoon so im a bit all over the place at the mo

cheers

[Annabell]

Hope you and your bride have a wonderful day, no hurry with the PC ill be here when your ready

All the best Ann X

[Bulldoguk1]

Originally Posted by peakey

Thanks ANNA il jump on it sunday im getting married this afternoon so im a bit all over the place at the mo

cheers

LOL better jumping on your new bride atm but when you can find timerun some malware prog

[Annabell]

Hi Peakey "marred Man now "

As you have Spybot can you please tell me what Anti Virus you are using then after Reg Seeker we can sweep your system with some other applications to erase your problem, please post back when you can hun.

Ann

[peakey]

Mornin all yep married now day went great of to Los Cristianos tomorra morning.

Anyways iv downloaded the reg sweeper thing and im ready to go with that

ANIT VIRUS IS AVG

[Annabell]

Hi Peakey

Thats good AVG wont clash with the apps i have in mind but first open Reg Seeker click clean the registry on the left and then click invalid services on the right and click OK now it will run.

When its finished click select > select all > the panel will go yellow right click on the panel and click delete then click OK and OK again and close Reg Seeker, please post back how many reg entries cleared then we can download some tools