some channels scrambled now i have broadband.

[don9247]

Hi I have had my eurovox max v 2008 for a few months now i have managed in congunction with voxer and dnupman mad emy absolute channel list with no crap channels on there that i dont want, the reason i got the eurvox was because i used to have ntl then it changed to virgin and i didnt like ther service so i ended the contract bought this box to still get the tv but now i wanted BB so i dont have a bt line and have no intention of getting one (2 contract mobiles) so i decieded to get virgin BB 10 a month deal i opted for the user intallation as i am very competent with computers now i got my kit i set it all up no probs but now my eurovox goes through a splitter and i think it is interferring because a few channels will not work they are garbled or the box says no service or code is updating other channels work fine, now when i do a full scan it comes up blank as if the splitter is blocking all signals i went to maplins and bought another splitter it made no differnece, the starnge thing is if i remove the splitter it works fine and even if i put the splitter in and leave the modem disconnected it still scrambles some channels, Anyone got any ideas i am lost on this one, i can even do full a system scan without the splitter and i get all the channels fine put the splitter in some channelst lost/scrambled. Any Help Guys!!!!!

[combover1066]

Hi, what is your signal strength and quality with the splitter connected? Should be around 80%. If less than 70% you will get nothing.

[steve07951]

i'd redo the connections and if you've got any isolators on the line remove them all because they reduce the signal strenth so people get about the same

[don9247]

hi i have checked without the splitter its 84 - 92 % but with the splitter it goes to about 27 i have no isolators and i have double checked my 3 wires many timesand swapped them around but makes no differenece.

[combover1066]

Hi Don,
From what you say there must be a problem with your splitter. Either it is faulty or it is the wrong type. I assume you have double checked for shorts in coax connections.
I have a Eurovox with a splitter and BB, and there is no noticable drop in signal strength when the splitter is fitted. Below is link to type I have. Good fast delivery too.