BT - 7meg line speed but 60kbps downloads

[mrm.c]

Hi Annabel .... sorry no luck.

Tried upgrading my wireless driver from Dell and got 50 kbps and tried Firefox and got 60kbps .... with ethernet cable.

mike

[Annabell]

OK then were going to make your connection secure hun

[mrm.c]

Hi Annabel .... tried a speed test at broadband genie and got various speeds from 1.3mb (a one off) to 200-400kbps.

The went to speedtester.bt and it said the following ....

"Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 7000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8096 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 5040 kbps

If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance."

So they say 5mb but i get 50-60kb for DLs!?

Mike

[mrm.c]

Originally Posted by Annabell

OK then were going to make your connection secure hun

Ok Ann .... show me the way .... if you have time ... but will need to go to bed soon (just when you are helping) as have 2 very young kids (littlest just gone 4 months and not sleeping well ..... .... couldn't find a yawning smilie). This is my idea of late .... until they are a bit older.

Mike

[mrm.c]

Hi Annabell

Just thought I should be clear .... by no luck I meant that I ran the Hub Upgrade (Admin worked) but there is no change in speed ... for DLs but still getting the speed results I posted earlier in the thread (about 2 back)

Mike

[mrm.c]

And finally ..... gotta go .... young getting ready to bawl .... so off on duty ..... could we pick this up tomorrow .... you have been great ... just to try to help with the hub upgrade .... wouldn't have had a clue.

Your a star
Mike

[Annabell]

Ok Mike at the back of the Hub you will see (Wireless Association) and a little button press that in and count to 30 slow this will reboot the Hub and reset all to default (note you may need to reload software), but first just try this cut power to the hub and disconnect all cables inc the power leave it for 3 mins and reconnect and try.

Ann

Edit - OK Mike i will be here about 6.30 - 7 pm because im at the Gym after work so see you then, Ann X

[mrm.c]

Hi Annabell, definitely go to go now but sorry to say that neither one worked:
switched of hub, took out all cables, left for 5 mins or more ... but downloads still slow
then pressed wireless association for over 30secs but still slow DLs
BUT web pages are very quick (always have been ... but seem even quicker) its just the DLs.

Night-Night
Mike

[mrm.c]

Hi Anna

Kids playing up .... so can't do many tests tonight and liable to disappear off if they start bawling (actually, they're not too well so not their faults).

Spoke to BT again and they keep insisting that their line is fine and is providing around about 5 or 6 meg actual speed. But when I try to download I am getting an 80th or 100th of that ..... but my computer works fine/quite well for opening webpages. So, could there be something on my computer that stops/slows downloads e.g. could I have downloaded and have running a program that is making that happen?

I have run my virus check and that is fine .... and BT did say thay checked my computer via remote access and they could find nothing wrong that would prevent DLs ... but am at a loss.

Cheers
Mike
ps I have no idea what should or shouldn't be running but my cpu usage fluctuates from 4-10% with highs of 15% and lows of 1% (just had a blip of 45%) does any of this mean anything?

[Annabell]

Hi Mike you have AVG free running ? yes ?