eurovox disconectt - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

nuttynemo · 26-09-07, 08:51 PM

i have help someone set a box up in london

they told me there box had been disconected by virgin due to un authorised use

has anyone ever heard of this

Nutty

tekka84 · 26-09-07, 09:11 PM

can you be more specific???.wot type of box & the exact error message.

nuttynemo · 26-09-07, 09:36 PM

eurovox max
they lost the signal and had to call out
i was fixed from outside the house
i can t see hows this happend
with out any letter of notification or written reason i am trying to get more info will post as i can get it

gji25 · 26-09-07, 11:26 PM

do they pay a subsciption ?... you dont say if they have cable tv or broadband?.. if they dont pay anything the cable company have every right to switch the line off...

telecom69 · 27-09-07, 06:24 AM

Well since they called out Virgin and it got fixed it has to be assumed that the must have some sort of sub. the unauthorised use could mean anything really,line faults do occur for many reasons....Im just wondering when their box was disconnected ? before or after fitting the Eurovox?

nuttynemo · 27-09-07, 06:47 AM

they pay for broaband phone nad tv package the vox was on there for about a month before they were disconnectted
the reconect was done from outside the house i did not think there was any way that they could tell there was a box on the line

gadgetfiend · 27-09-07, 07:06 AM

there are ways and means now but very rarely used as equipment is not widespread. Its not cost effective on a large scale.....

telecom69 · 27-09-07, 07:41 AM

Quote:

Originally Posted by nuttynemo

they pay for broaband phone nad tv package the vox was on there for about a month before they were disconnectted
the reconect was done from outside the house i did not think there was any way that they could tell there was a box on the line

Well then the disconnect could have been caused by so many things ie. by someone in error,or just a line fault of some kind,too many to mention

at least its fixed now I presume ...the term "unauthorised use" would be known only to Virgin ....

nuttynemo · 27-09-07, 12:18 PM

spoke to them again today they were reconnected for free with no problems
when they checked online it said unauthorised access to channel
im lost he is going to leave it a week or two then put the box back on

26-09-07, 08:51 PM	#1 (permalink)
nuttynemo Junior Member Join Date: Sep 2007 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	eurovox disconectt i have help someone set a box up in london they told me there box had been disconected by virgin due to un authorised use has anyone ever heard of this Nutty

26-09-07, 09:11 PM	#2 (permalink)
tekka84 Senior Member Join Date: Dec 2006 Posts: 185 Thanks: 2 Thanked 4 Times in 4 Posts	Re: eurovox disconectt can you be more specific???.wot type of box & the exact error message.

26-09-07, 09:36 PM	#3 (permalink)
nuttynemo Junior Member Join Date: Sep 2007 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Re: eurovox disconectt eurovox max they lost the signal and had to call out i was fixed from outside the house i can t see hows this happend with out any letter of notification or written reason i am trying to get more info will post as i can get it

26-09-07, 11:26 PM	#4 (permalink)
gji25 Senior Member Join Date: Feb 2007 Location: hampshire Posts: 766 Thanks: 9 Thanked 114 Times in 95 Posts	Re: eurovox disconectt do they pay a subsciption ?... you dont say if they have cable tv or broadband?.. if they dont pay anything the cable company have every right to switch the line off...

27-09-07, 06:24 AM	#5 (permalink)
telecom69 Senior Member Join Date: Jul 2007 Location: West Midlands UK Posts: 881 Thanks: 17 Thanked 95 Times in 84 Posts	Re: eurovox disconectt Well since they called out Virgin and it got fixed it has to be assumed that the must have some sort of sub. the unauthorised use could mean anything really,line faults do occur for many reasons....Im just wondering when their box was disconnected ? before or after fitting the Eurovox? Last edited by telecom69; 27-09-07 at 06:28 AM.

27-09-07, 06:47 AM	#6 (permalink)
nuttynemo Junior Member Join Date: Sep 2007 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Re: eurovox disconectt they pay for broaband phone nad tv package the vox was on there for about a month before they were disconnectted the reconect was done from outside the house i did not think there was any way that they could tell there was a box on the line

27-09-07, 07:06 AM	#7 (permalink)
gadgetfiend Single-Malt-Swigger Join Date: Jan 2007 Posts: 1,773 Thanks: 35 Thanked 577 Times in 348 Posts	Re: eurovox disconectt there are ways and means now but very rarely used as equipment is not widespread. Its not cost effective on a large scale.....

27-09-07, 12:18 PM	#9 (permalink)
nuttynemo Junior Member Join Date: Sep 2007 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Re: eurovox disconectt spoke to them again today they were reconnected for free with no problems when they checked online it said unauthorised access to channel im lost he is going to leave it a week or two then put the box back on

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