CCD failed in VX2100 and PD150 - Techwatch: Satellite TV forums, FTA, Cable, Hardware, & Tech forums

videobuff · 28-02-07, 02:10 AM

Hi,
My two cameras VX2100 and PD150 had a CCD gone, thus making the whole picture in pink color. Since the warranty period of one year has passed Sony refused to correct that, saying it was not their fault.
Upon enquiry I found many users had the same problems.
Is Sony going down on quality ?
Their customer support is also not that good and I feel that if this is how they go Panasonic and Canon will soon overtake them. ( they are already doing that ).
Hope Sony realises that and makes out quality cams as they once did.

Please give your feedback
Thanks

Waypoint3D · 02-03-07, 03:25 PM

Quote:

Originally Posted by videobuff

Hi,
My two cameras VX2100 and PD150 had a CCD gone, thus making the whole picture in pink color. Since the warranty period of one year has passed Sony refused to correct that, saying it was not their fault.
Upon enquiry I found many users had the same problems.
Is Sony going down on quality ?
Their customer support is also not that good and I feel that if this is how they go Panasonic and Canon will soon overtake them. ( they are already doing that ).
Hope Sony realises that and makes out quality cams as they once did.

Please give your feedback
Thanks

I don't know if this applies to the failures you have experienced, but there was a class-action lawsuit titled Bruce Chabansky v. Sony Electronics Inc., in which they described CCD imager failures. Might want to research it and see if your units were included. http://www.SonyStyle.com/ccdsettlement

videobuff · 02-03-07, 04:20 PM

Thanks, that was great information.

jniew · 10-03-07, 06:07 PM

Have you think to upgrade to an HDCam?

mypetfrog · 12-03-07, 02:19 PM

the claim issue is interesting? I am from the UK does anyone know if this is enforceable here in the UK? I haven;t has a CCD failure on an VX2000 or ?VX2100 but worried about it. Will the check the camera out for me?

shahar · 13-03-07, 11:27 PM

I recently replaced a complete imager (3ccd inc.prism for PD170). This cam fell and the picture turned greenish.

Point is the cost of part is unbelievably less than $100. Again its PD170 Pal and it failed after hitting the floor.

PS this problem can be the cause of the image processing board.

comp10240 · 14-03-07, 02:39 AM

These cameras are have very good quality. Too bad sony did focus a little more on craftsmanship.

rob61 · 21-04-07, 03:21 AM

That is why Sony only gives 90 days labor on their stuff, not 1 year like most others. They have the worse warranties in the business.

28-02-07, 02:10 AM	#1 (permalink)
videobuff Junior Member Join Date: Feb 2007 Posts: 23 Thanks: 0 Thanked 0 Times in 0 Posts	CCD failed in VX2100 and PD150 Hi, My two cameras VX2100 and PD150 had a CCD gone, thus making the whole picture in pink color. Since the warranty period of one year has passed Sony refused to correct that, saying it was not their fault. Upon enquiry I found many users had the same problems. Is Sony going down on quality ? Their customer support is also not that good and I feel that if this is how they go Panasonic and Canon will soon overtake them. ( they are already doing that ). Hope Sony realises that and makes out quality cams as they once did. Please give your feedback Thanks

10-03-07, 06:07 PM	#4 (permalink)
jniew Junior Member Join Date: Mar 2007 Location: Puerto Rico Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Have you think to upgrade to an HDCam? Have you think to upgrade to an HDCam?

21-04-07, 03:21 AM	#8 (permalink)
rob61 Technology Forums Join Date: Apr 2007 Location: Jenison USA Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Sony and warranties That is why Sony only gives 90 days labor on their stuff, not 1 year like most others. They have the worse warranties in the business.


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02-03-07, 04:20 PM	#3 (permalink)
videobuff Junior Member Join Date: Feb 2007 Posts: 23 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks, that was great information.

12-03-07, 02:19 PM	#5 (permalink)
mypetfrog Junior Member Join Date: Mar 2007 Location: uk Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	the claim issue is interesting? I am from the UK does anyone know if this is enforceable here in the UK? I haven;t has a CCD failure on an VX2000 or ?VX2100 but worried about it. Will the check the camera out for me?

13-03-07, 11:27 PM	#6 (permalink)
shahar Junior Member Join Date: Mar 2007 Location: Tel-Aviv, Israel Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	I recently replaced a complete imager (3ccd inc.prism for PD170). This cam fell and the picture turned greenish. Point is the cost of part is unbelievably less than $100. Again its PD170 Pal and it failed after hitting the floor. PS this problem can be the cause of the image processing board.

14-03-07, 02:39 AM	#7 (permalink)
comp10240 Junior Member Join Date: Mar 2007 Location: Tyler, USA Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	These cameras are have very good quality. Too bad sony did focus a little more on craftsmanship.