How to confuse Sky Customer Support - Techwatch: Satellite TV forums, FTA, Cable, Hardware, & Tech forums

Analoguesat · 28-09-06, 11:39 AM

Had a phone call from Sky CS last night. The conversation went something like this

CS - hello this is Sky CS.
Me - hello
CS - you may be eligible for a special offer
Me - oh thats nice

security details taken

CS - you have the family pack
Me - thats right - Im not in the slightest bit interested in your sports or movies
CS - oh, that was the offer..................

At this point the girl really, really doesnt know what to say

8) :quote: :-X

So thats got them off my back for another 6 months >

Analoguesat · 28-09-06, 12:07 PM

The other good one that we pull on them sometimes is if my other haldf answers the phone

Sky CS - hello is Mr L available
Carol - sorry hes not here at the moment, can I help
Sky CS - Are you Mrs L
Carol - no Im his girlfriend
Sky CS - er oh
Carol - do you want me to give Mrs L a message when she comes in?

At which point they normally ring off rapidly. >

>

jontydog · 28-09-06, 02:36 PM

heheh have to remember that one for BT when they ring up

BGonaSTICK · 28-09-06, 04:58 PM

:roflmao:

and I thought that Sky CS stood for Sky Card Sharing

ops:

Jimdefruit · 28-09-06, 06:06 PM

When I retired, I cancelled my sub to sky and they rang me back and offered me half price for six months.
I told them I had just retired and as the government didn't want to pay me a living income, the first thing to go was my sky sub. They then said they could reduce it even more but I told them that as I mostly watched BBC and ftv channels I would just stick with the non-sub option. They left it at that saying I could come back at any time and I would get a special price.

Now why would I want to do that.

Chrisuk · 29-09-06, 12:23 PM

When I cancelled, the CS advisor told me abruptly that once I had cancelled, I wouldn't be able to watch any movies or premiership action at home - lol - she must never have heard of Art !!!

28-09-06, 11:39 AM	#1 (permalink)
Analoguesat satellite expert Join Date: Jan 2006 Location: Scottish Borders Posts: 8,309 Thanks: 10 Thanked 270 Times in 242 Posts	How to confuse Sky Customer Support Had a phone call from Sky CS last night. The conversation went something like this CS - hello this is Sky CS. Me - hello CS - you may be eligible for a special offer Me - oh thats nice security details taken CS - you have the family pack Me - thats right - Im not in the slightest bit interested in your sports or movies CS - oh, that was the offer.................. At this point the girl really, really doesnt know what to say 8) :quote: :-X So thats got them off my back for another 6 months > __________________ To all the cable boys - do not post: keys of any sort firmware for receivers links to sites carrying files, keys or fixes Read the rules before you post - click here to read them

28-09-06, 12:07 PM	#2 (permalink)
Analoguesat satellite expert Join Date: Jan 2006 Location: Scottish Borders Posts: 8,309 Thanks: 10 Thanked 270 Times in 242 Posts	Re: How to confuse Sky Customer Support The other good one that we pull on them sometimes is if my other haldf answers the phone Sky CS - hello is Mr L available Carol - sorry hes not here at the moment, can I help Sky CS - Are you Mrs L Carol - no Im his girlfriend Sky CS - er oh Carol - do you want me to give Mrs L a message when she comes in? At which point they normally ring off rapidly. > > __________________ To all the cable boys - do not post: keys of any sort firmware for receivers links to sites carrying files, keys or fixes Read the rules before you post - click here to read them

28-09-06, 02:36 PM	#3 (permalink)
jontydog Super Moderator Join Date: Feb 2006 Posts: 1,230 Thanks: 0 Thanked 5 Times in 5 Posts	Re: How to confuse Sky Customer Support heheh have to remember that one for BT when they ring up __________________ TM 1000D Super. SS2 PCI. Echosmart Dsb 791 1M Dish. Edon 2120 Positioner. 80cm Mesh Dish Motorised. 28E to 30W

28-09-06, 04:58 PM	#4 (permalink)
BGonaSTICK Super Murderator Join Date: Nov 2005 Location: Brighton Posts: 10,633 Thanks: 3 Thanked 64 Times in 37 Posts	Re: How to confuse Sky Customer Support :roflmao: and I thought that Sky CS stood for Sky Card Sharing ops: __________________ Dreambox 7000, Skystar2 PCI, Skystar USB, Fibo 90cm on Moteck SG2100, Triax TD110 multi-LNB. Sky + ART cards. 45.0°E - 58.0°W

28-09-06, 06:06 PM	#5 (permalink)
Jimdefruit Super Moderator Join Date: Jan 2006 Posts: 2,775 Thanks: 10 Thanked 113 Times in 105 Posts	Re: How to confuse Sky Customer Support When I retired, I cancelled my sub to sky and they rang me back and offered me half price for six months. I told them I had just retired and as the government didn't want to pay me a living income, the first thing to go was my sky sub. They then said they could reduce it even more but I told them that as I mostly watched BBC and ftv channels I would just stick with the non-sub option. They left it at that saying I could come back at any time and I would get a special price. Now why would I want to do that. __________________ Dreambox 800 HD; Dreambox 7000s + VBox + Channel Master 1.2 with 36v actuator CM120 feedhorn and Invacom .3 LNB Skystar 2 PCI card with links to my Dreambox If you like what you see here, tell your friends.


Technology Forums: FTA, Satellite, Cable, Home Media, Hardware & Computers \| Home \| Forums \| News \| Blog \|

29-09-06, 12:23 PM	#6 (permalink)
Chrisuk Member Join Date: Sep 2006 Posts: 77 Thanks: 0 Thanked 0 Times in 0 Posts	Re: How to confuse Sky Customer Support When I cancelled, the CS advisor told me abruptly that once I had cancelled, I wouldn't be able to watch any movies or premiership action at home - lol - she must never have heard of Art !!!