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Old 28-09-06, 10:39 AM   #1 (permalink)
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Default How to confuse Sky Customer Support

Had a phone call from Sky CS last night. The conversation went something like this

CS - hello this is Sky CS.
Me - hello
CS - you may be eligible for a special offer
Me - oh thats nice

security details taken

CS - you have the family pack
Me - thats right - Im not in the slightest bit interested in your sports or movies
CS - oh, that was the offer..................

At this point the girl really, really doesnt know what to say

8) :quote: :-X

So thats got them off my back for another 6 months >
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Old 28-09-06, 11:07 AM   #2 (permalink)
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Default Re: How to confuse Sky Customer Support

The other good one that we pull on them sometimes is if my other haldf answers the phone

Sky CS - hello is Mr L available
Carol - sorry hes not here at the moment, can I help
Sky CS - Are you Mrs L
Carol - no Im his girlfriend
Sky CS - er oh
Carol - do you want me to give Mrs L a message when she comes in?

At which point they normally ring off rapidly. > >


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Old 28-09-06, 01:36 PM   #3 (permalink)
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Default Re: How to confuse Sky Customer Support

heheh have to remember that one for BT when they ring up
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Old 28-09-06, 03:58 PM   #4 (permalink)
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Default Re: How to confuse Sky Customer Support

:roflmao:

and I thought that Sky CS stood for Sky Card Sharing ops:
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Old 28-09-06, 05:06 PM   #5 (permalink)
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Default Re: How to confuse Sky Customer Support

When I retired, I cancelled my sub to sky and they rang me back and offered me half price for six months.
I told them I had just retired and as the government didn't want to pay me a living income, the first thing to go was my sky sub. They then said they could reduce it even more but I told them that as I mostly watched BBC and ftv channels I would just stick with the non-sub option. They left it at that saying I could come back at any time and I would get a special price.

Now why would I want to do that.
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Old 29-09-06, 11:23 AM   #6 (permalink)
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Default Re: How to confuse Sky Customer Support


When I cancelled, the CS advisor told me abruptly that once I had cancelled, I wouldn't be able to watch any movies or premiership action at home - lol - she must never have heard of Art !!!
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