Forced Software Download

[cypriana]

I recently took delivery of a secondhand Pace 2600 C1 but I am having problems with the software. It is showing 3.2.11., and when I try to do a forced download, after about 20 mins it reverts to 3.2.11. It is also exhibiting a couple of other faults ie,
the EPG only shows up to 781, and when I switch to the EPG I still get the sound from that channel which I was previously watching and not the EPG music.
I have had the box on for several days now hoping that it might receive a auto download. (my D430N which shares the same dish received an update ok and is now running ok on 3.5)
I found a more detailed system of a forced download (unfortunately I can't find it again) but I think it was by Analoguestat which said that it was necessary to clear out the old software for the most reliable results. If Analoguestat is watching perhaps he could comment.

regards
cypriana

[Analoguesat]

Forced downloads:

Switch off at mains
wait 20 seconds
Hold in "backup" button on box front (not remote) switch on mains
Hold backup button until 4 leds light up on box front
Takes 10 to 20 mins

You will see a message if you use a scart connection to your tv.

[cypriana]

Hi Analoguesat

Thanks for that. I have done than twice so far but no joy yet.
I downloaded a page which gave something similar but was more specific.
Quote:
1. Put the box into standby

2. Remove the viewing card and put it back in the same slot UPSIDE DOWN (remember whichway up/round it was)

3. Press and hold the Back-up button on the digibox, not the remote control

4. Whilst holding the Back-up button, switch off the power to the box at the mains - either with the switch on the socket or by removing the plug.

5. Count to ten slowly

6. Keep pressing that Back-up button and put the power back on to the box.

7.When all four lights appear on the Digibox, release the Back-up button if your Digibox is connected by SCART, there will be a message on the screen stating an update is taking place and that it can take 10 minutes. However, it can take longer.

8. When the box goes back to a single red light, leave it at least a full minute before taking it out of standby using the SKY button on your remote control.

9. Remove the upside down viewing card and replace it the right way up.

10. The box will switch to channel 998 - the Sky demo channel (it may say Searching for Listings - if so just wait until it finishes)

11. When that clears, do a Services 4 5 to check to see the Operating System and/or EPG Software Version numbers have updated (the model number may also have changed)

Step 4, is necessary because if you power off first and then press "Back-up", it does not clear all the old software so follow the above exactly for the most reliable results.

A word of warning - If things go wrong with a Forced Software Download, you could potentially ruin your digibox - Do not try if you don't have a good signal.

End Quote:

More info in this than the usual instructions - It seems a bit scary to clear out the old software, but as my box (2600C1) refuses to update I wonder if it is worth taking a chance - I realise that it could go terribly wrong.

Regards
cypriana

[Analoguesat]

It may be the datastream for your box isnt running at the moment. Try pulling the plug out for a few minutes as well - if the box has loaded the new s/w into cache it will load it when the box reboots - which is why power cuts often trigger the new s/w when the power comes back on.

That info came off the DS forum months ago - Im not sure the box actually "wipes the s/w" as suggested, but many folks swore it worked at the time so Ive left it up.

http://www.digitalsat.co.uk/skysoftware.html