Need some advice on skyline dsr4000 - Techwatch: Satellite TV forums, FTA, Cable, Hardware, & Tech forums

ianfarnish · 08-02-07, 08:34 PM

Hi there all.

Am new to to this website so please be gentle lol
Anyway i purchased on of those b&q satellite packages. Didnt have any problems setting it up or aligning it to the desired satellite.. hotbird 1,2.
i then was playing with the options and then thought i might do a software update.. that went well until i restarted the box and now i cant use the remote control with it.. ive know idea how i can restet the box or try and get the remote to work..
any help ???

p.s. fantastic website.. its been full of great stuff for the novice like me.
regards Ian

Jimdefruit · 08-02-07, 09:40 PM

Welcome to the forum ianfarnish, you are finding things out the hard way.

I dont have that receiver so cant be specific although there will probably be a man along shortly who can help.

Have you unplugged the receiver from the mains for a short while and then reconnected to allow it to reboot? That may sort it.

BGonaSTICK · 08-02-07, 11:47 PM

Quote:

Originally Posted by ianfarnish

Am new to to this website so please be gentle lol

Hi Ian. Gentle is the only way we know how

Yeah, first step is to leave unplugged overnight. Next is to try a factory reset. Can you navigate the receiver's menus from the box itself?

Do any buttons on the remote work? Sometimes there are more than one type of remote for each box (often market specific). You may be able to alter this is the setup menu's too.

Does the receiver still have English as the default language?

If all else fails, try the flash again.

Don't panic just yet. Patience is the name of the game. Never ever interrupt the flashing process itself though, or your box will definitely be as much use as a chocolate teapot.

Let us know how you get on!

STICK

ianfarnish · 09-02-07, 07:40 AM

thanks guys.. i havnt left it powered off and unplugged over night. but will try that.
as far as am away it is still in in english but cant be 100% sure. on the box i have a channel up and down and a standby button so can navigate through any menus. will report back to you all and will let you know if it works after i unplug the box.

many thanks and as my dad said once.. after every mistake theres a lesson learned lol

Jimdefruit · 09-02-07, 10:19 AM

Just another thought from a similar problem that I had a while back. Does it have a tv control button on the remote and has that been pressed? If it has that will stop the remote from controlling the receiver.

BGonaSTICK · 09-02-07, 12:26 PM

ops: I've never done that before. Much. :roflmao:

ianfarnish · 14-02-07, 09:25 AM

Hia all, Sorry took my time replying..
anyway tried a few things but still no luck.. so contacted the support line.. and guess whta??? they couldnt help me except to say .take it back and see if B&q would exchange it lol... ive tried a all in one remote and now am just going throu every code in the book... with any luck i will be up and running in 6months time lol... anyway thanks for your input guys

nanochickin · 14-02-07, 09:40 AM

I would just take it back and get a new one mate

Its pointless winding yourself up if you can just change it for another one that works fine. :?

Although they might ask for the dish back as well which may be a problem

They haven't got the inteligence to take the one out of the new box.

Just tell them it doesn't work and there shouldn't be any problems.

nano

BGonaSTICK · 14-02-07, 02:59 PM

Yes, I agree. It's not like you were trying to do something you shouldn't be. You don't even have to tell them you flashed it.

It might be worth trying the flash once more. That will quite often resolve this sort of problem.

Flash it, and then return it if it's a duffer.

Let us know how you get on. It will be interesting to hear how you find your local B&Q customer services.

ianfarnish · 14-02-07, 03:24 PM

gonna try one more thing before i set off to b&q with a " i havnt a clue why its not working" look on my face lol... ive got a serial port lead which fits. so all i need now is some software to flash it.. if anyone has any idea on what software to use id be very grateful... failing that i will swap it.. just annoying when i want to try and fix it myself.. any thanks all

08-02-07, 08:34 PM	#1 (permalink)
ianfarnish Junior Member Join Date: Feb 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Need some advice on skyline dsr4000 Hi there all. Am new to to this website so please be gentle lol Anyway i purchased on of those b&q satellite packages. Didnt have any problems setting it up or aligning it to the desired satellite.. hotbird 1,2. i then was playing with the options and then thought i might do a software update.. that went well until i restarted the box and now i cant use the remote control with it.. ive know idea how i can restet the box or try and get the remote to work.. any help ??? p.s. fantastic website.. its been full of great stuff for the novice like me. regards Ian

08-02-07, 09:40 PM	#2 (permalink)
Jimdefruit Super Moderator Join Date: Jan 2006 Posts: 2,696 Thanks: 10 Thanked 92 Times in 86 Posts	Re: Need some advice on skyline dsr4000 Welcome to the forum ianfarnish, you are finding things out the hard way. I dont have that receiver so cant be specific although there will probably be a man along shortly who can help. Have you unplugged the receiver from the mains for a short while and then reconnected to allow it to reboot? That may sort it. __________________ Dreambox 7000s + VBox + Channel Master 1.2 with 36v actuator CM120 feedhorn and Invacom .3 LNB Skystar 2 PCI card with links to my Dreambox If you like what you see here, tell your friends.

09-02-07, 07:40 AM	#4 (permalink)
ianfarnish Junior Member Join Date: Feb 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Need some advice on skyline dsr4000 thanks guys.. i havnt left it powered off and unplugged over night. but will try that. as far as am away it is still in in english but cant be 100% sure. on the box i have a channel up and down and a standby button so can navigate through any menus. will report back to you all and will let you know if it works after i unplug the box. many thanks and as my dad said once.. after every mistake theres a lesson learned lol

09-02-07, 10:19 AM	#5 (permalink)
Jimdefruit Super Moderator Join Date: Jan 2006 Posts: 2,696 Thanks: 10 Thanked 92 Times in 86 Posts	Re: Need some advice on skyline dsr4000 Just another thought from a similar problem that I had a while back. Does it have a tv control button on the remote and has that been pressed? If it has that will stop the remote from controlling the receiver. __________________ Dreambox 7000s + VBox + Channel Master 1.2 with 36v actuator CM120 feedhorn and Invacom .3 LNB Skystar 2 PCI card with links to my Dreambox If you like what you see here, tell your friends.

09-02-07, 12:26 PM	#6 (permalink)
BGonaSTICK Super Murderator Join Date: Nov 2005 Location: Brighton Posts: 10,627 Thanks: 3 Thanked 57 Times in 34 Posts	Re: Need some advice on skyline dsr4000 ops: I've never done that before. Much. :roflmao: __________________ Dreambox 7000, Skystar2 PCI, Skystar USB, Fibo 90cm on Moteck SG2100, Triax TD110 multi-LNB. Sky + ART cards. 45.0°E - 58.0°W


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14-02-07, 09:25 AM	#7 (permalink)
ianfarnish Junior Member Join Date: Feb 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Need some advice on skyline dsr4000 Hia all, Sorry took my time replying.. anyway tried a few things but still no luck.. so contacted the support line.. and guess whta??? they couldnt help me except to say .take it back and see if B&q would exchange it lol... ive tried a all in one remote and now am just going throu every code in the book... with any luck i will be up and running in 6months time lol... anyway thanks for your input guys

14-02-07, 09:40 AM	#8 (permalink)
nanochickin Satellite Super Moderator Join Date: Aug 2006 Location: In the deepest darkest part of the Black Country Posts: 3,433 Thanks: 14 Thanked 114 Times in 104 Posts	Re: Need some advice on skyline dsr4000 I would just take it back and get a new one mate Its pointless winding yourself up if you can just change it for another one that works fine. :? Although they might ask for the dish back as well which may be a problem They haven't got the inteligence to take the one out of the new box. Just tell them it doesn't work and there shouldn't be any problems. nano __________________

14-02-07, 02:59 PM	#9 (permalink)
BGonaSTICK Super Murderator Join Date: Nov 2005 Location: Brighton Posts: 10,627 Thanks: 3 Thanked 57 Times in 34 Posts	Re: Need some advice on skyline dsr4000 Yes, I agree. It's not like you were trying to do something you shouldn't be. You don't even have to tell them you flashed it. It might be worth trying the flash once more. That will quite often resolve this sort of problem. Flash it, and then return it if it's a duffer. Let us know how you get on. It will be interesting to hear how you find your local B&Q customer services. __________________ Dreambox 7000, Skystar2 PCI, Skystar USB, Fibo 90cm on Moteck SG2100, Triax TD110 multi-LNB. Sky + ART cards. 45.0°E - 58.0°W

14-02-07, 03:24 PM	#10 (permalink)
ianfarnish Junior Member Join Date: Feb 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Need some advice on skyline dsr4000 gonna try one more thing before i set off to b&q with a " i havnt a clue why its not working" look on my face lol... ive got a serial port lead which fits. so all i need now is some software to flash it.. if anyone has any idea on what software to use id be very grateful... failing that i will swap it.. just annoying when i want to try and fix it myself.. any thanks all