Sky movie change over - Techwatch: Satellite TV forums, FTA, Cable, Hardware, & Tech forums

arlene · 16-04-07, 10:05 PM

Please can someone explain to me why my sky works except on sky premiere sky premiere +1 and sky modern since the change over

Analoguesat · 16-04-07, 10:40 PM

Do you have the full movies package? (everything)

The movies package is now split into 2 and you (obviously) have to have both halves to get all the movies.

If you are supposed to have the full movies on your subs then you will have to ring Sky.

arlene · 16-04-07, 10:50 PM

Sorry I wasn't being impatient wasn't sure if everyone would read specific sky posts so I was covering all options. I do have everything and pay lots of money to have everything. Sky's advice was to get an engineer but as everything else is working can't imagine it is my dish or my box.

Analoguesat · 16-04-07, 10:55 PM

Ok. the channels you are having problems with are on frequency 11604V. The full channel list on that frequency is:

Sky Anytime 1-2 - Sky Modern
Sky Premiere - Sky Premiere+1
The History Channel UK
The History Channel UK +1
The Biography Channel UK

Do you have problems with History, History +1 and Biography??

11604V rings a bell as one of the troublesome frequencies where external interference gets into the gubbins.

Have you just bought a new DECT phone??

arlene · 16-04-07, 11:05 PM

Yes I am having problems with all of those channels . No dect phone but I do use BT broadband

Analoguesat · 16-04-07, 11:09 PM

OK that gives us a base as to where to start investigating where the problem lies.

I spotted this on another forum: Identical problems with a PACE DS440NB. Is this your receiver by any chance??

arlene · 16-04-07, 11:10 PM

No its a panasonic nearly 6 years old

Analoguesat · 16-04-07, 11:11 PM

Pity.

Have you tried rebooting the box. Pull the plug out the wall for 30 seconds and let the box reset.

arlene · 16-04-07, 11:14 PM

Yes I have anything else I can try

Analoguesat · 16-04-07, 11:17 PM

I reckon you are getting interference in the gubbins. Think carefully - has ANYTHING new electronic been set up around the same time as the problems started.

Does the local boy racer park his car near your dish - if there a radar detector in it which he leaves on then that can cause problems.

Have the local plods fired up a new tetra communications transmitter 150 yards from your house??

Etc etc.

16-04-07, 10:05 PM	#1 (permalink)
arlene Junior Member Join Date: Apr 2007 Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts	Sky movie change over Please can someone explain to me why my sky works except on sky premiere sky premiere +1 and sky modern since the change over

16-04-07, 10:40 PM	#2 (permalink)
Analoguesat Site Moderator Join Date: Jan 2006 Location: Scottish Borders Posts: 7,862 Thanks: 7 Thanked 211 Times in 199 Posts	Re: Sky movie change over Do you have the full movies package? (everything) The movies package is now split into 2 and you (obviously) have to have both halves to get all the movies. If you are supposed to have the full movies on your subs then you will have to ring Sky. __________________ Dreambox 7020 / Pace Sky Digibox / Amstrad Sky Italia box 5 dishes for 5E/9E/13E/16E/19E/23E/28E Please DO NOT pm the mods & admins for c&ble keys. You may get banned for it! Read the rules before you post - click here to read them

16-04-07, 10:50 PM	#3 (permalink)
arlene Junior Member Join Date: Apr 2007 Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Sky movie change over Sorry I wasn't being impatient wasn't sure if everyone would read specific sky posts so I was covering all options. I do have everything and pay lots of money to have everything. Sky's advice was to get an engineer but as everything else is working can't imagine it is my dish or my box.

16-04-07, 10:55 PM	#4 (permalink)
Analoguesat Site Moderator Join Date: Jan 2006 Location: Scottish Borders Posts: 7,862 Thanks: 7 Thanked 211 Times in 199 Posts	Re: Sky movie change over Ok. the channels you are having problems with are on frequency 11604V. The full channel list on that frequency is: Sky Anytime 1-2 - Sky Modern Sky Premiere - Sky Premiere+1 The History Channel UK The History Channel UK +1 The Biography Channel UK Do you have problems with History, History +1 and Biography?? 11604V rings a bell as one of the troublesome frequencies where external interference gets into the gubbins. Have you just bought a new DECT phone?? __________________ Dreambox 7020 / Pace Sky Digibox / Amstrad Sky Italia box 5 dishes for 5E/9E/13E/16E/19E/23E/28E Please DO NOT pm the mods & admins for c&ble keys. You may get banned for it! Read the rules before you post - click here to read them

16-04-07, 11:05 PM	#5 (permalink)
arlene Junior Member Join Date: Apr 2007 Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Sky movie change over Yes I am having problems with all of those channels . No dect phone but I do use BT broadband


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16-04-07, 11:09 PM	#6 (permalink)
Analoguesat Site Moderator Join Date: Jan 2006 Location: Scottish Borders Posts: 7,862 Thanks: 7 Thanked 211 Times in 199 Posts	Re: Sky movie change over OK that gives us a base as to where to start investigating where the problem lies. I spotted this on another forum: Identical problems with a PACE DS440NB. Is this your receiver by any chance?? __________________ Dreambox 7020 / Pace Sky Digibox / Amstrad Sky Italia box 5 dishes for 5E/9E/13E/16E/19E/23E/28E Please DO NOT pm the mods & admins for c&ble keys. You may get banned for it! Read the rules before you post - click here to read them

16-04-07, 11:10 PM	#7 (permalink)
arlene Junior Member Join Date: Apr 2007 Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Sky movie change over No its a panasonic nearly 6 years old

16-04-07, 11:11 PM	#8 (permalink)
Analoguesat Site Moderator Join Date: Jan 2006 Location: Scottish Borders Posts: 7,862 Thanks: 7 Thanked 211 Times in 199 Posts	Re: Sky movie change over Pity. Have you tried rebooting the box. Pull the plug out the wall for 30 seconds and let the box reset. __________________ Dreambox 7020 / Pace Sky Digibox / Amstrad Sky Italia box 5 dishes for 5E/9E/13E/16E/19E/23E/28E Please DO NOT pm the mods & admins for c&ble keys. You may get banned for it! Read the rules before you post - click here to read them

16-04-07, 11:14 PM	#9 (permalink)
arlene Junior Member Join Date: Apr 2007 Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Sky movie change over Yes I have anything else I can try

16-04-07, 11:17 PM	#10 (permalink)
Analoguesat Site Moderator Join Date: Jan 2006 Location: Scottish Borders Posts: 7,862 Thanks: 7 Thanked 211 Times in 199 Posts	Re: Sky movie change over I reckon you are getting interference in the gubbins. Think carefully - has ANYTHING new electronic been set up around the same time as the problems started. Does the local boy racer park his car near your dish - if there a radar detector in it which he leaves on then that can cause problems. Have the local plods fired up a new tetra communications transmitter 150 yards from your house?? Etc etc. __________________ Dreambox 7020 / Pace Sky Digibox / Amstrad Sky Italia box 5 dishes for 5E/9E/13E/16E/19E/23E/28E Please DO NOT pm the mods & admins for c&ble keys. You may get banned for it! Read the rules before you post - click here to read them