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jay112 · 24-09-07, 12:21 PM

Is it still against Sky's terms and conditions to have two seperate subs in one household?

I put an order through last night for my own Sky+ box and Broadband at this household, I have a different telephone number to the one supplied when my parents signed up.

Now for the next bit, sign in to my account to see:

!We have suspended billing on your account while we investigate an error. You do not need to contact us regarding this; we are working to address the error as quickly as possible.

Ring up Sky to be told by a Scottish lady that it's because we have a Sky sub already, so I wont be getting the box or install, she said she'd look at cancelling the order but just hung up on me! By this point im furious as they've taken the money for the box as I've nipped down to the bank.

Ring up a second time 90mins later to be told by a woman called Nisha that it's all going through ok and theres nothing wrong with my account and i'll see the fitter on Sunday morning 8am-1pm. I said but I thought two subs weren't allowed, to be told 'Theres nothing on the Computer about it'

I just don't know where i'm at as they've extracted £115 and not sure if i'm getting owt or nowt.

Jimdefruit · 24-09-07, 12:56 PM

Only time will tell because the right hand doesn't seem to know what the left hand is up to or even if there is a left hand.

BGonaSTICK · 24-09-07, 01:29 PM

I'd wait and see, but I'm not hopeful that a Sky installer will arrive at 8.00am on a Sunday!

If the installer comes, he won't give a stuff and will almost certainly just chuck it up.

Analoguesat · 24-09-07, 01:43 PM

Yes you can have 2 seperate subs at one household.

BGonaSTICK · 24-09-07, 02:52 PM

But only one lot of free kit.

24-09-07, 12:21 PM	#1 (permalink)
jay112 Senior Member Join Date: Jul 2007 Posts: 105 Thanks: 0 Thanked 1 Time in 1 Post	Two subs Is it still against Sky's terms and conditions to have two seperate subs in one household? I put an order through last night for my own Sky+ box and Broadband at this household, I have a different telephone number to the one supplied when my parents signed up. Now for the next bit, sign in to my account to see: !We have suspended billing on your account while we investigate an error. You do not need to contact us regarding this; we are working to address the error as quickly as possible. Ring up Sky to be told by a Scottish lady that it's because we have a Sky sub already, so I wont be getting the box or install, she said she'd look at cancelling the order but just hung up on me! By this point im furious as they've taken the money for the box as I've nipped down to the bank. Ring up a second time 90mins later to be told by a woman called Nisha that it's all going through ok and theres nothing wrong with my account and i'll see the fitter on Sunday morning 8am-1pm. I said but I thought two subs weren't allowed, to be told 'Theres nothing on the Computer about it' I just don't know where i'm at as they've extracted £115 and not sure if i'm getting owt or nowt. __________________ \| Triax 78cm \| Inverto 0.2dB LNB \| Satcatcher Motor \| Dreambox 500S \|

24-09-07, 12:56 PM	#2 (permalink)
Jimdefruit Super Moderator Join Date: Jan 2006 Posts: 2,858 Thanks: 20 Thanked 221 Times in 187 Posts	Re: Two subs Only time will tell because the right hand doesn't seem to know what the left hand is up to or even if there is a left hand. __________________ Dreambox 800 HD; Dreambox 7000s + VBox + Channel Master 1.2 with 36v actuator CM120 feedhorn and Invacom .3 LNB Skystar 2 PCI card with links to my Dreamboxes If you like what you see here, tell your friends.

24-09-07, 01:29 PM	#3 (permalink)
BGonaSTICK Dodgy Geezer Join Date: Nov 2005 Location: Brighton Posts: 9,718 Thanks: 3 Thanked 166 Times in 60 Posts	Re: Two subs I'd wait and see, but I'm not hopeful that a Sky installer will arrive at 8.00am on a Sunday! If the installer comes, he won't give a stuff and will almost certainly just chuck it up. __________________ Dreambox 7000, Skystar2 PCI, Skystar USB, Fibo 90cm on Moteck SG2100, Triax TD110 multi-LNB. Sky + ART cards. 45.0°E - 58.0°W

24-09-07, 01:43 PM	#4 (permalink)
Analoguesat manic midlander retired mod Join Date: Jan 2006 Location: Scottish Borders Posts: 11,668 Thanks: 21 Thanked 1,339 Times in 990 Posts	Re: Two subs Yes you can have 2 seperate subs at one household. __________________ Basic forum rules for both satellite & cable: no keys no patches no offering or asking for card shares Anyone pm'ing me for details of card sharing or anything to do with hacking cable will be banned immediately Analogue forever!!

24-09-07, 02:52 PM	#5 (permalink)
BGonaSTICK Dodgy Geezer Join Date: Nov 2005 Location: Brighton Posts: 9,718 Thanks: 3 Thanked 166 Times in 60 Posts	Re: Two subs But only one lot of free kit. __________________ Dreambox 7000, Skystar2 PCI, Skystar USB, Fibo 90cm on Moteck SG2100, Triax TD110 multi-LNB. Sky + ART cards. 45.0°E - 58.0°W