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Old 28-01-08, 05:18 PM   #1 (permalink)
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Exclamation Acer aspire laptop

hi all
can anybody help me i purchased a Acer Aspire 5610Z which is still under warranty, i bought it off somebody from ebay. i rebooted the laptop with the recovery disks 1 and 2 but i have a box with a spinning disk and it says "process 1/2 Install erecovery solution please wait..." in task manager i think this might be Acer Launch tool.

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Old 28-01-08, 05:48 PM   #2 (permalink)
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Default Re: Acer aspire laptop

I have to ask - why did you use the recovery disc? Try booting into safe mode:
  1. Restart the PC.
  2. As soon as the boot up begins, press the F8 key. It's more successful if you tap continually at F8 until the Advanced Boot Options menu appears
    If you receive a "keyboard error" message, reboot the PC and start again. .
  3. Using the arrow keys select Safe Mode if it is not selected.
  4. Select Safe mode and then press Enter.
From there you should be able to access the restore points:

Windows Backup and Restore Center

restore back to a point before your tried the experiment
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Old 28-01-08, 06:56 PM   #3 (permalink)
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Default Re: Acer aspire laptop

it started up in safe mode but when u shut down and restart it back up again the box appears again but when i did the windows task manager there was 3 programs running
symatec
savermainform
acer your acer computer registration v2
Acer Launch tool (this is what i think wont go away)

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Old 28-01-08, 07:03 PM   #4 (permalink)
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Default Re: Acer aspire laptop

Have you used the restore point to roll the laptop back to a previous setting?
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Old 28-01-08, 07:07 PM   #5 (permalink)
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Default Re: Acer aspire laptop

i pressed f8 and tried to restore to a previous time but it still started up with this box
any other ideas?

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Old 28-01-08, 08:51 PM   #6 (permalink)
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Default Re: Acer aspire laptop

Hang on Im confused - did you get the safe boot screen sucessfully? Then find the restore point settings and set it back? If so try another earlier restore point.
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Old 28-01-08, 08:59 PM   #7 (permalink)
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Default Re: Acer aspire laptop

If you are certain you know which prog is causing the problem then try this - it works in xp but no idea about in vista - vista is such a lousy pos ive not had a play with it yet.

Start it up in safe mode and let it start fully.

Start - run - then type msconfig in the box.

This will start a windows configuration utility up. In the startup tab untick the problem programme - and any other rubbish that isnt needed, then reboot the computer.

BE CAREFUL with msconfig!
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Old 28-01-08, 09:49 PM   #8 (permalink)
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Default Re: Acer aspire laptop

Quote:
Originally Posted by Analoguesat View Post
If you are certain you know which prog is causing the problem then try this - it works in xp but no idea about in vista - vista is such a lousy pos ive not had a play with it yet.

Start it up in safe mode and let it start fully.

Start - run - then type msconfig in the box.

This will start a windows configuration utility up. In the startup tab untick the problem programme - and any other rubbish that isnt needed, then reboot the computer.

BE CAREFUL with msconfig!

there was no run thing on the vista so i did a search and typed msconfig on it and it come up wih a box called system configurationand its got startup selection with a load of boxes which are :

Normal setup-load all device drivers and services

Diagnostic startup-load basic devices and services only

or selective startup with 3 ticks which are load system services
load startup items
use original boot configuration.

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Old 28-01-08, 09:58 PM   #9 (permalink)
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Default Re: Acer aspire laptop

Write down what the settings are now, and have a go!
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Old 29-01-08, 08:11 PM   #10 (permalink)
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Default Re: Acer aspire laptop

i wish to reboot my laptop when inserted disk its not stating up is there a way of starting up the reboot in a command way?
help much appreciated
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