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the simpsons · 28-01-08, 04:18 PM

hi all
can anybody help me i purchased a Acer Aspire 5610Z which is still under warranty, i bought it off somebody from ebay. i rebooted the laptop with the recovery disks 1 and 2 but i have a box with a spinning disk and it says "process 1/2 Install erecovery solution please wait..." in task manager i think this might be Acer Launch tool.

The simpsons

Analoguesat · 28-01-08, 04:48 PM

I have to ask - why did you use the recovery disc? Try booting into safe mode:

Restart the PC.
As soon as the boot up begins, press the F8 key. It's more successful if you tap continually at F8 until the Advanced Boot Options menu appears
If you receive a "keyboard error" message, reboot the PC and start again. .
Using the arrow keys select Safe Mode if it is not selected.
Select Safe mode and then press Enter.

From there you should be able to access the restore points:

Windows Backup and Restore Center

restore back to a point before your tried the experiment

the simpsons · 28-01-08, 05:56 PM

it started up in safe mode but when u shut down and restart it back up again the box appears again but when i did the windows task manager there was 3 programs running
symatec
savermainform
acer your acer computer registration v2
Acer Launch tool (this is what i think wont go away)

The simpsons

Analoguesat · 28-01-08, 06:03 PM

Have you used the restore point to roll the laptop back to a previous setting?

the simpsons · 28-01-08, 06:07 PM

i pressed f8 and tried to restore to a previous time but it still started up with this box
any other ideas?

Analoguesat · 28-01-08, 07:51 PM

Hang on Im confused - did you get the safe boot screen sucessfully? Then find the restore point settings and set it back? If so try another earlier restore point.

Analoguesat · 28-01-08, 07:59 PM

If you are certain you know which prog is causing the problem then try this - it works in xp but no idea about in vista - vista is such a lousy pos ive not had a play with it yet.

Start it up in safe mode and let it start fully.

Start - run - then type msconfig in the box.

This will start a windows configuration utility up. In the startup tab untick the problem programme - and any other rubbish that isnt needed, then reboot the computer.

BE CAREFUL with msconfig!

the simpsons · 28-01-08, 08:49 PM

Quote:

Originally Posted by Analoguesat

If you are certain you know which prog is causing the problem then try this - it works in xp but no idea about in vista - vista is such a lousy pos ive not had a play with it yet.

Start it up in safe mode and let it start fully.

Start - run - then type msconfig in the box.

This will start a windows configuration utility up. In the startup tab untick the problem programme - and any other rubbish that isnt needed, then reboot the computer.

BE CAREFUL with msconfig!

there was no run thing on the vista so i did a search and typed msconfig on it and it come up wih a box called system configurationand its got startup selection with a load of boxes which are :

Normal setup-load all device drivers and services

Diagnostic startup-load basic devices and services only

or selective startup with 3 ticks which are load system services
load startup items
use original boot configuration.

The simpsons

Analoguesat · 28-01-08, 08:58 PM

Write down what the settings are now, and have a go!

the simpsons · 29-01-08, 07:11 PM

i wish to reboot my laptop when inserted disk its not stating up is there a way of starting up the reboot in a command way?
help much appreciated

28-01-08, 04:18 PM	#1 (permalink)
the simpsons Senior Member Join Date: Aug 2007 Location: unitedkingdom Posts: 795 Thanks: 10 Thanked 37 Times in 32 Posts	Acer aspire laptop hi all can anybody help me i purchased a Acer Aspire 5610Z which is still under warranty, i bought it off somebody from ebay. i rebooted the laptop with the recovery disks 1 and 2 but i have a box with a spinning disk and it says "process 1/2 Install erecovery solution please wait..." in task manager i think this might be Acer Launch tool. The simpsons

28-01-08, 04:48 PM	#2 (permalink)
Analoguesat manic midlander retired mod Join Date: Jan 2006 Location: Scottish Borders Posts: 11,668 Thanks: 21 Thanked 1,339 Times in 990 Posts	Re: Acer aspire laptop I have to ask - why did you use the recovery disc? Try booting into safe mode: Restart the PC. As soon as the boot up begins, press the F8 key. It's more successful if you tap continually at F8 until the Advanced Boot Options menu appears If you receive a "keyboard error" message, reboot the PC and start again. . Using the arrow keys select Safe Mode if it is not selected. Select Safe mode and then press Enter. From there you should be able to access the restore points: Windows Backup and Restore Center restore back to a point before your tried the experiment __________________ Basic forum rules for both satellite & cable: no keys no patches no offering or asking for card shares Anyone pm'ing me for details of card sharing or anything to do with hacking cable will be banned immediately Analogue forever!!

28-01-08, 05:56 PM	#3 (permalink)
the simpsons Senior Member Join Date: Aug 2007 Location: unitedkingdom Posts: 795 Thanks: 10 Thanked 37 Times in 32 Posts	Re: Acer aspire laptop it started up in safe mode but when u shut down and restart it back up again the box appears again but when i did the windows task manager there was 3 programs running symatec savermainform acer your acer computer registration v2 Acer Launch tool (this is what i think wont go away) The simpsons

28-01-08, 06:03 PM	#4 (permalink)
Analoguesat manic midlander retired mod Join Date: Jan 2006 Location: Scottish Borders Posts: 11,668 Thanks: 21 Thanked 1,339 Times in 990 Posts	Re: Acer aspire laptop Have you used the restore point to roll the laptop back to a previous setting? __________________ Basic forum rules for both satellite & cable: no keys no patches no offering or asking for card shares Anyone pm'ing me for details of card sharing or anything to do with hacking cable will be banned immediately Analogue forever!!

28-01-08, 06:07 PM	#5 (permalink)
the simpsons Senior Member Join Date: Aug 2007 Location: unitedkingdom Posts: 795 Thanks: 10 Thanked 37 Times in 32 Posts	Re: Acer aspire laptop i pressed f8 and tried to restore to a previous time but it still started up with this box any other ideas? Last edited by the simpsons; 28-01-08 at 07:04 PM.

28-01-08, 07:51 PM	#6 (permalink)
Analoguesat manic midlander retired mod Join Date: Jan 2006 Location: Scottish Borders Posts: 11,668 Thanks: 21 Thanked 1,339 Times in 990 Posts	Re: Acer aspire laptop Hang on Im confused - did you get the safe boot screen sucessfully? Then find the restore point settings and set it back? If so try another earlier restore point. __________________ Basic forum rules for both satellite & cable: no keys no patches no offering or asking for card shares Anyone pm'ing me for details of card sharing or anything to do with hacking cable will be banned immediately Analogue forever!!

28-01-08, 07:59 PM	#7 (permalink)
Analoguesat manic midlander retired mod Join Date: Jan 2006 Location: Scottish Borders Posts: 11,668 Thanks: 21 Thanked 1,339 Times in 990 Posts	Re: Acer aspire laptop If you are certain you know which prog is causing the problem then try this - it works in xp but no idea about in vista - vista is such a lousy pos ive not had a play with it yet. Start it up in safe mode and let it start fully. Start - run - then type msconfig in the box. This will start a windows configuration utility up. In the startup tab untick the problem programme - and any other rubbish that isnt needed, then reboot the computer. BE CAREFUL with msconfig! __________________ Basic forum rules for both satellite & cable: no keys no patches no offering or asking for card shares Anyone pm'ing me for details of card sharing or anything to do with hacking cable will be banned immediately Analogue forever!!

28-01-08, 08:58 PM	#9 (permalink)
Analoguesat manic midlander retired mod Join Date: Jan 2006 Location: Scottish Borders Posts: 11,668 Thanks: 21 Thanked 1,339 Times in 990 Posts	Re: Acer aspire laptop Write down what the settings are now, and have a go! __________________ Basic forum rules for both satellite & cable: no keys no patches no offering or asking for card shares Anyone pm'ing me for details of card sharing or anything to do with hacking cable will be banned immediately Analogue forever!!

29-01-08, 07:11 PM	#10 (permalink)
the simpsons Senior Member Join Date: Aug 2007 Location: unitedkingdom Posts: 795 Thanks: 10 Thanked 37 Times in 32 Posts	Re: Acer aspire laptop i wish to reboot my laptop when inserted disk its not stating up is there a way of starting up the reboot in a command way? help much appreciated

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