a little sky information please - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

hockleycolbran · 18-02-08, 12:49 AM

I subscribe to sky from Spain but through a re-seller. I have now done a stupid thing, I only kept his details on my computer which has gone to computer heaven and I have no way of finding out who he is. My card carrys on working because I pay monthly from a credit card to Sky. Now the question I am about to change my digibox and will need to pair my card to the new box. What are they going to ask if I call? Only the card and box number or an address??
HELP

Harvey.

Robbo · 18-02-08, 01:00 AM

The box only needs to be paired if the subscription includes premium stuff. So if you just have the 6 mix or below, it should carry on working.

I think normally with these subscriptions it is necessary to go through the third party to change anything. When I have rung Sky in the past, they asked me my password and account number I believe.

lincsat · 18-02-08, 01:08 AM

They will ask for the Password if it's set on the account. They ask for Account number OR Viewing card number to find the account details, they may also ask you to confirm the Name, Address, Post Code & Phone number and of course the new NDS Number.

You might be best cancelling that payment and setting up a new subscription - do you know anyone in the UK?

hockleycolbran · 18-02-08, 01:18 AM

Thanks for the quick replys. I might be ok then because I dont pay for any premium chanels. Just £21 for the 6 mix. If I cancel and get a friend to do the subscription from the UK can I use the same card or what will I have to arrange?

Robbo · 18-02-08, 01:25 AM

You would get a new card, which I think would require activation.

lincsat · 18-02-08, 01:37 AM

You would need a new card, it could be activated without a connected phone line to the box for a one off fee of £25.

As you're on the 6 pack, you should be OK.

18-02-08, 12:49 AM	#1 (permalink)
hockleycolbran Junior Member Join Date: Feb 2008 Posts: 2 Thanks: 2 Thanked 0 Times in 0 Posts	a little sky information please I subscribe to sky from Spain but through a re-seller. I have now done a stupid thing, I only kept his details on my computer which has gone to computer heaven and I have no way of finding out who he is. My card carrys on working because I pay monthly from a credit card to Sky. Now the question I am about to change my digibox and will need to pair my card to the new box. What are they going to ask if I call? Only the card and box number or an address?? HELP Harvey. Last edited by hockleycolbran; 18-02-08 at 12:51 AM. Reason: spelling

18-02-08, 01:00 AM	#2 (permalink)
Robbo Satellite mad Join Date: Jul 2007 Location: Kent Posts: 9,231 Thanks: 93 Thanked 1,967 Times in 1,590 Posts	Re: a little sky information please The box only needs to be paired if the subscription includes premium stuff. So if you just have the 6 mix or below, it should carry on working. I think normally with these subscriptions it is necessary to go through the third party to change anything. When I have rung Sky in the past, they asked me my password and account number I believe. __________________ القمر الصناعي هو أفضل TM600 linux,TM6800HD,TM5200,TM1000,TM2200 motor, Triax TD110 dish. Electronics Engineer and satellite installer.MBC Satellites

18-02-08, 01:08 AM	#3 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 5,913 Thanks: 8 Thanked 2,575 Times in 663 Posts	Re: a little sky information please They will ask for the Password if it's set on the account. They ask for Account number OR Viewing card number to find the account details, they may also ask you to confirm the Name, Address, Post Code & Phone number and of course the new NDS Number. You might be best cancelling that payment and setting up a new subscription - do you know anyone in the UK? __________________ Blade7000 & Vu+ Duo in Stock, Linux Sat boxes from £52.25. Kryptview £123.50 & SV7 under £93 with Members Discount - Lincsat's Nick-Nacks (Shop) Drivers Protest Union

18-02-08, 01:18 AM	#4 (permalink)
hockleycolbran Junior Member Join Date: Feb 2008 Posts: 2 Thanks: 2 Thanked 0 Times in 0 Posts	Re: a little sky information please Thanks for the quick replys. I might be ok then because I dont pay for any premium chanels. Just £21 for the 6 mix. If I cancel and get a friend to do the subscription from the UK can I use the same card or what will I have to arrange?

18-02-08, 01:25 AM	#5 (permalink)
Robbo Satellite mad Join Date: Jul 2007 Location: Kent Posts: 9,231 Thanks: 93 Thanked 1,967 Times in 1,590 Posts	Re: a little sky information please You would get a new card, which I think would require activation. __________________ القمر الصناعي هو أفضل TM600 linux,TM6800HD,TM5200,TM1000,TM2200 motor, Triax TD110 dish. Electronics Engineer and satellite installer.MBC Satellites

18-02-08, 01:37 AM	#6 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 5,913 Thanks: 8 Thanked 2,575 Times in 663 Posts	Re: a little sky information please You would need a new card, it could be activated without a connected phone line to the box for a one off fee of £25. As you're on the 6 pack, you should be OK. __________________ Blade7000 & Vu+ Duo in Stock, Linux Sat boxes from £52.25. Kryptview £123.50 & SV7 under £93 with Members Discount - Lincsat's Nick-Nacks (Shop) Drivers Protest Union

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