anti-virus popups!!!!

[stephen1978]

hi guys can anyone help me ???



my mother-in-law has a pc with xp on it but for a week now theres a message that caoms up every time she opens i/e


now this message is from some sort of antivirus web-site that tells her she has malware and trojan and then starts to scan


ive tryed everything to get rid of this but still no joy can anyone advice me on wat this is or how to get rid


cheers

[fj1200]

Sounds like shes the victim of a trojan horse. Happened to my brother recently. Had to wipe everything from the pc and reinstall. Only way he could get rid. You need to have up to the minute security to prevent these things.

[stephen1978]

is there no software that i could use to get rid ???

[martin-f]

Originally Posted by stephen1978

is there no software that i could use to get rid ???

you could give this a try

http://free.grisoft.com/ww.download?prd=afe

[fj1200]

You could try ''avast''. Google it and download the home edition or ditto for ''avg''. Might work. Depends how deep the bugs are buried in your system. Safer to wipe clean and start from scratch if possible.

[the simpsons]

Originally Posted by stephen1978

is there no software that i could use to get rid ???

hello i have heard this problem before and would suggest you should system restore your computer to a previous point when you werent getting those pop ups as members have already mentioned it sounds like a type of virus which comes through your pc and starts to slow the pc down which does happen sometimes if you have tried anti-virus software such as AVG free and Spybot-Search and destroy and you have tried scanning to get rid of it and other things then the only thing that might be able to be done to get rid of the virus is SYSTEM RESTORE which restores your pc back to a previous point before you never had that problem. if you need any anti virus programs look at some anti virus programs in the thread in software section and try these if not go to start>programs >then Accessories>System tools>System Restore to restore your pc back to a previous point or should you call it back to a certain date.

hope this helps.

the simpsons

[fj1200]

Originally Posted by the simpsons

hello i have heard this problem before and would suggest you should system restore your computer to a previous point when you werent getting those pop ups as members have already mentioned it sounds like a type of virus which comes through your pc and starts to slow the pc down which does happen sometimes if you have tried anti-virus software such as AVG free and Spybot-Search and destroy and you have tried scanning to get rid of it and other things then the only thing that might be able to be done to get rid of the virus is SYSTEM RESTORE which restores your pc back to a previous point before you never had that problem. if you need any anti virus programs look at some anti virus programs in the thread in software section and try these if not go to start>programs >then Accessories>System tools>System Restore to restore your pc back to a previous point or should you call it back to a certain date.

hope this helps.

the simpsons

Hopefully you can bring it back to a date before the bug got in otherwise you may be fooked.

[smoggy]

Your mother in law may have gone to a site that wanted to run a virus check and she has terminated it so now every time you open the browser it wants to run
what are the pop ups, it could be a virus but it could be a legitamate program trying to run.
you need to state exactly what the pop up says before anyone can help you

[stephen1978]

cheers smoggy


wat i'd do is pop up there today and ill post what the progrmme says and hopefully someone can help before wipping the pc is the only option lol


cheers guy for your help so far

[spangle]

Sounds like a simple ie hijack, download HijackThis and post the scan result here so I can check it for you.