Is my 7020 kaput? - Techwatch: Satellite TV forums, FTA, Cable, Hardware, & Tech forums

pockets · 25-04-08, 09:05 AM

Need help to find a reliable Dreambox repair agent in Yorkshire or similar,or can anyone on this forum help?
I have a dreambox 7020 which is about 4 years old and today I was moving it and it dropped about 6" and the electric sockets all tripped and when I reset sockets the dreambox will not boot up all I have is a blank display on the front of the stb and it does not respond to the computer which was hard wired,is it kaput or can it be repaired?Many thanx in advance

kegnkiwi · 25-04-08, 09:35 AM

Hi mate,

Are you saying that your computer is hard wired on the power supply lead is hard wired? If there is nothting on the screen it just looks like the receiver is not getting any power. Check the fuse in the plug?? Check no wires have pulled out the plug. If power adaptor is now hardwired check voltage at end on lead, ie any voltage or break in cable. Next check inside box there could well be a small glass fuse, see if that has blown. If you are unsure about electrics please turn the box off at the mains before entering.

ki

pockets · 25-04-08, 09:51 AM

Quote:

Originally Posted by kegnkiwi

Hi mate,

Are you saying that your computer is hard wired on the power supply lead is hard wired? If there is nothting on the screen it just looks like the receiver is not getting any power. Check the fuse in the plug?? Check no wires have pulled out the plug. If power adaptor is now hardwired check voltage at end on lead, ie any voltage or break in cable. Next check inside box there could well be a small glass fuse, see if that has blown. If you are unsure about electrics please turn the box off at the mains before entering.

ki

No I mean I was connected to my computer by an ethernet cable so I could communicate with the dreambox but since the accident there is no connection and the lcd display on the dreambox is lit up but nothing else,no writing or anything and the connection to the tv is also blank,someone suggested it could be the power supply adapter.I have a 160gb hard drive fitted to the db which contained all the images I use but now the box doesn't reboot or anything.

Jimdefruit · 25-04-08, 10:04 AM

If the LCD is lit up then the power supply is probably ok.

I would suggest that you try disconnecting the hard drive, check that any plug-in boards are securely in place and also make sure that the ribbon cable to the LCD is secure. I had one that was slightly out at one end after being disturbed and it was lit but no data connection.

Also check the scart cable connection at both ends.

The lan connection could be damaged so I would recommend trying to connect via serial cable and Dreamup to reflash the box image.

pockets · 25-04-08, 11:19 AM

Quote:

Originally Posted by Jimdefruit

If the LCD is lit up then the power supply is probably ok.

I would suggest that you try disconnecting the hard drive, check that any plug-in boards are securely in place and also make sure that the ribbon cable to the LCD is secure. I had one that was slightly out at one end after being disturbed and it was lit but no data connection.

Also check the scart cable connection at both ends.

The lan connection could be damaged so I would recommend trying to connect via serial cable and Dreamup to reflash the box image.

Checked all the above and still no joy,think a repair shop only option,Has anyone any recomendations on a repair service shop?

kegnkiwi · 25-04-08, 01:17 PM

Hi pockets.

You could try one of the shops who sell on here. Or where are you in yorkshire. You could try wakefield satellite shop, or try jules625 over at alsat he's there authorised repairer.

nanochickin · 25-04-08, 05:11 PM

I would send it to Sat store mate. Hes an authorised seller for DMM and as far as i am aware they also do repairs.

He is 100% trustworthy as i have dealt with Mark who runs it on several occasions with no problem at all.

_http://www.satstore.co.uk/ for the website & the email address is _sales:@satstore.co.uk

Nano

pockets · 25-04-08, 05:24 PM

Quote:

Originally Posted by nanochickin

I would send it to Sat store mate. Hes an authorised seller for DMM and as far as i am aware they also do repairs.

He is 100% trustworthy as i have dealt with Mark who runs it on several occasions with no problem at all.

_http://www.satstore.co.uk/ for the website & the email address is _sales:@satstore.co.uk

Nano

Already tried,this is the reply.
Sorry I can only repair my own supplied boxes.

The "official" agents are SMS _http://www.dreamboxshop.co.uk
They should be able to help you.

Regards
Mark Hemming
SatStore (UK) Ltd

nanochickin · 25-04-08, 05:41 PM

I've had my stuff from him so that would explain that

blicky · 15-05-08, 10:10 PM

Quote:

Originally Posted by pockets

Already tried,this is the reply.
Sorry I can only repair my own supplied boxes.

The "official" agents are SMS _http://www.dreamboxshop.co.uk
They should be able to help you.

Regards
Mark Hemming
SatStore (UK) Ltd

I purchased my 7020 from SMS (if that is the one in Camberley, Surrey) they are ok.

25-04-08, 09:05 AM	#1 (permalink)
pockets Junior Member Join Date: Apr 2008 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Is my 7020 kaput? Need help to find a reliable Dreambox repair agent in Yorkshire or similar,or can anyone on this forum help? I have a dreambox 7020 which is about 4 years old and today I was moving it and it dropped about 6" and the electric sockets all tripped and when I reset sockets the dreambox will not boot up all I have is a blank display on the front of the stb and it does not respond to the computer which was hard wired,is it kaput or can it be repaired?Many thanx in advance

25-04-08, 09:35 AM	#2 (permalink)
kegnkiwi Member Join Date: Apr 2008 Posts: 80 Thanks: 0 Thanked 12 Times in 12 Posts	Re: Is my 7020 kaput? Hi mate, Are you saying that your computer is hard wired on the power supply lead is hard wired? If there is nothting on the screen it just looks like the receiver is not getting any power. Check the fuse in the plug?? Check no wires have pulled out the plug. If power adaptor is now hardwired check voltage at end on lead, ie any voltage or break in cable. Next check inside box there could well be a small glass fuse, see if that has blown. If you are unsure about electrics please turn the box off at the mains before entering. ki __________________ DB800HD, TM9100 running DS3.6, TM1500, EL777, Lemon 020s, Comag SL65/12. 1m funke, 2100a Motor

25-04-08, 10:04 AM	#4 (permalink)
Jimdefruit Dreamy Super Moderator Join Date: Jan 2006 Posts: 2,572 Thanks: 10 Thanked 67 Times in 62 Posts	Re: Is my 7020 kaput? If the LCD is lit up then the power supply is probably ok. I would suggest that you try disconnecting the hard drive, check that any plug-in boards are securely in place and also make sure that the ribbon cable to the LCD is secure. I had one that was slightly out at one end after being disturbed and it was lit but no data connection. Also check the scart cable connection at both ends. The lan connection could be damaged so I would recommend trying to connect via serial cable and Dreamup to reflash the box image. __________________ Dreambox 7000s + VBox + Channel Master 1.2 with 36v actuator CM120 feedhorn and Invacom .3 LNB Skystar 2 PCI card with links to my Dreambox If you like what you see here, tell your friends.

25-04-08, 01:17 PM	#6 (permalink)
kegnkiwi Member Join Date: Apr 2008 Posts: 80 Thanks: 0 Thanked 12 Times in 12 Posts	Re: Is my 7020 kaput? Hi pockets. You could try one of the shops who sell on here. Or where are you in yorkshire. You could try wakefield satellite shop, or try jules625 over at alsat he's there authorised repairer. __________________ DB800HD, TM9100 running DS3.6, TM1500, EL777, Lemon 020s, Comag SL65/12. 1m funke, 2100a Motor

25-04-08, 05:11 PM	#7 (permalink)
nanochickin Dreambox 7020 & 600 Guru Join Date: Aug 2006 Location: In a house Posts: 3,151 Thanks: 12 Thanked 73 Times in 67 Posts	Re: Is my 7020 kaput? I would send it to Sat store mate. Hes an authorised seller for DMM and as far as i am aware they also do repairs. He is 100% trustworthy as i have dealt with Mark who runs it on several occasions with no problem at all. _http://www.satstore.co.uk/ for the website & the email address is _sales:@satstore.co.uk Nano __________________


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25-04-08, 05:41 PM	#9 (permalink)
nanochickin Dreambox 7020 & 600 Guru Join Date: Aug 2006 Location: In a house Posts: 3,151 Thanks: 12 Thanked 73 Times in 67 Posts	Re: Is my 7020 kaput? I've had my stuff from him so that would explain that __________________

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