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Old 07-06-08, 03:05 PM   #1 (permalink)
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Default Fortec star beta black screen

Help, my fortec star was working OK until I decided to tidy up the scanned channels, I went into the data reset menu and selected delete all channels, the box went to reset and all I now have is a black screen with a thin white vertical line about one third across the screen from the left. I have turned it off at the mains, left it over night and still get the same thing. When I turn it on I get the welcome blue box on screen, the fortec box displays two symbols that look like n's then goes blank. There is no info on the screen. Is there such a thing as an engineer’s box reset using the remote control even though I can’t get any display on the TV.
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Old 07-06-08, 03:12 PM   #2 (permalink)
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Default Re: Fortec star beta black screen

mmm,not sure.

You could try disconnecting the LNB first, and see if that springs it into action.

If not,you could always try reflashing it I suppose.

You would need the Fortec Loader and the official firmware.

Both are available on the Fortec Star website:-

http://www.fortecstar.com/downloads/...roducts=86%2C1

You need a null modem cable (RS232), the wiring of it is in the manual, or you can buy one for a few quid from the internet or Maplin, but they are a bit expensive from there.

To load the firmware,the box has to initially be switched OFF.
Then you have to start up the loader program, select the the software file, and start the download, once started turn th ebox back on. This 'should' fix the problem.

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Last edited by Robbo; 07-06-08 at 03:15 PM.
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Old 07-06-08, 03:34 PM   #3 (permalink)
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Default Re: Fortec star beta black screen

Hi Dave,

you don,t mention what model you have. If you have a Passion, do as Robbo stated go to Fortecs home page ,then downloads, then they require your name email etc and business. For this just put in say-- TBA(to be arranged) then you can access the required download file which will for a passion reciever start with P-av112 etc you can save this to your computer load it onto a USB memory stick then reload this onto your stb using the USB CONNECTION INSIDE THE CAM FLAP.the STB must first be switched off as Robbo mentioned insert your memory stick then switch on stb.Unzip the file
Load onto USB stick

Depress the power on the front panel
Insert the USB stick
Press the power on the front panel to start the boot up process
The display will say “File 1” Press OK ...
The file name will appear, Press OK to start download.
The display will erase and load and finally will display ‘GOOD’
Depress the power button.
Remove the memory stick
Now perform a 'Factory Reset'
hope this is of some help
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Old 07-06-08, 03:48 PM   #4 (permalink)
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Default Re: Fortec star beta black screen

I was referring to this model:-

http://images.google.co.uk/imgres?im...%3Den%26sa%3DG

which does not have a USB port.
I didn't realise they had a Passion Beta as well.
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Old 08-06-08, 03:13 PM   #5 (permalink)
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Default Re: Fortec star beta black screen

My appologies Robbo,
obviously i misunderstood the gist,and wrongly assumed we were talking re: Passion
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Old 10-06-08, 09:15 PM   #6 (permalink)
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Default Re: Fortec star beta black screen

Thanks for your suggestions, I tried the firmware update and got no further, I had a lead from my Humax so it was worth a try, it now appears that a component on the board has shorted/burnt out so I gave it back to my very understanding brother in-law.
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Old 10-06-08, 09:44 PM   #7 (permalink)
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Default Re: Fortec star beta black screen

I wouldn't worry too much, the Fortec betas are a pile of poo anyway

Mine was always crashing, I only had it about two weeks and got shot of it.

Maplin were getting rid of them at £20 a throw at one point, for B-grade. As far as I'm concerned, thay are all B-grade.
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