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Old 28-06-08, 01:17 PM   #1 (permalink)
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Default virgin upgrading packages, how do you upgrad your broadband

I believe virgin are upgrading their broadband speeds for free,does anyone know how you upgrade,or will it happen automatic? thanks
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Old 28-06-08, 01:25 PM   #2 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

read here

http://www.virgin.net/helpme/broadba...mbupgrade.html
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Old 29-06-08, 01:35 PM   #3 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

Virgin don't always send out an email to say they have upgraded you. You need to check the upgrade webpage and after they have upgraded you, you must reboot your modem for the new speed to work.
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Old 29-06-08, 03:18 PM   #4 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

wont recognise me email address as it is still an @ntlworld.com address and not @virgin.net
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Old 03-07-08, 11:12 AM   #5 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

Try http://www.virginmedia.com - should recognise ntl, blueyonder as well as virgin.net (at one stage from the local library it would only recognise ntlworld.com addresses, as it was defaulting to the connection type).
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Old 03-07-08, 06:25 PM   #6 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

All areas are to be completed by end of july, 4mb up to 10mb, 20mb to 50mb
Best thing to do is what i do, simply when u get up in morning turn on pc and see if any change to speed, only way you'll find out for sure
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Last edited by Foxylady; 03-07-08 at 06:29 PM.
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Old 03-07-08, 06:37 PM   #7 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

Hi i contacted vm last night about speed upgrade for free it's region by region and was told so area's will not be completed till september .
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Old 10-11-08, 11:21 PM   #8 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

you should be on now :-)
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Old 15-11-08, 06:27 PM   #9 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

anyone know if they are going to upgrade their 2mb customers ?
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Old 15-11-08, 08:12 PM   #10 (permalink)
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Default Re: virgin upgrading packages, how do you upgrad your broadband

Not sure mate but I got a letter from them today offering me an upgrade to 10MB for 30 days for Free. Pity I paid to upgrade to 10MB 3 weeks ago then. Might be worth a call & ask them for a free trial.
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